Self-Help Credit Union

D Gordon

Super nice staff, always friendly and helpful.

Kelly John

Wonderful team here! Incredibly helpful and kind to us!

B.R.Jc.Kings dad

I made a deposit of cash in their ATM on Friday May 27th. The deposit should have been instant because it was cash, instead it wasn't recorded or applied to my account because they had an error with the ATM, so memorial day weekend I had no access to my money. I called Tuesday May 31st and Patsy got on it, late weds afternoon they finally verified my deposit even though they counted the ATM and found it on Tuesday. Here we are Thursday and again I have no access to my money. This is beyond unacceptable. They expect people to be nice about messing with their money after they had me wait all week to access my funds and then within a day it's back to the b.s. I'm leaving this bank asap. I would not put your money in the care of self help credit union not if you plan to use it. Just to be clear my problem is with the bank not the employees, all the ladies at the wilmington nc branch are amazing, they are polite, they got out of their way to make you feel valued, they know who you are and call you by name, they are the only reason I've stayed with this bank for as along as I have.

adryon thompson

Amazing people, helpful, patient and genuinely interested in helping.