Massage Envy

Category: Massage spa in Wilmington, North Carolina

Address: 964 Inspiration Dr, Wilmington, NC 28405, USA

Phone: +19102561211

Opening hours

Sunday: 9AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Erik Sperling

Sep 10, 2022

Absolutely horrible return/exchange policy on their products, and extremely overpriced, as far as there massage therapist, it takes multiple visits to find a really good one, then they will eventually end up leaving to go out on their own, and the wasted money & time starts over again. it is a revolving door of wasted time.

E Last

Sep 8, 2022

Worst customer service, Do not buy any products there! Wasted $46.00 on a facial cleanser that was barely dollar store quality, wanted to exchange it for something else. My purchase is right there in the computer system under my name, but because I don't have the actual paper receipt the manager would not do anything. Everything is right there in the computer for a reason! absolutely rediculous. As far as massages, It takes 4-5 visits before you find a masseuse that's really good, then that one is usually booked solid, and eventually leaves with-in a few months to go out on their own. Whole place is a revolving door of wasted time.

Heather Vivian

Jul 22, 2022

Had an amazing facial with Gwyn today. Got out feeling like I had a day at the spa not just 90 mins. Can't wait for the next one. This is my second time having her do my facial after getting a great referral from a friend. We have a plan for my skin moving forward to improve and maintain my skin. Already the first products she sold me have improved the look of fine lines and wrinkles. Next time I will get the Illuminate product. Thanks

Melissa Ortega

May 5, 2022

I enjoy massage and stretching here.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 20, 2021
Massage Envy | Aug 21, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 20, 2021
Massage Envy | Aug 21, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 20, 2021
Massage Envy | Aug 21, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 20, 2021
Massage Envy | Sep 20, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Do you have to call & make an appointment or are walk-ins welcome?

Wendy “Flanagan” Gambino | Sep 21, 2018
Michael A. | Sep 21, 2018

You can book online too! The best therapists will usually not be available for a walk-in, so I would book ahead of time

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