Sierra Ridge Memory Care

Category: Assisted living facility

Address: 3265 Blue Oaks Dr, Auburn, CA 95602, USA

Phone: +15307181553

Reviews

Shawn W

Mar 3, 2022

My mom needed extra care after falling twice at my home. The plan was to keep her with me for the rest of her life. But with her mild dementia and Parkinson, that was no longer a safe option here. Like so many people, I had to choose my mom's safety over my desire to have her stay with me. Her doctor, my family and friends agreed that mom needed more care than I could provide. She needed around the clock care. Finding the right home for mom was a major headache. I interviewed a few places and even used a service that places loved ones. But, I still felt as if I would have to contact every care home in a 30 mile radius. Some places were remote, too far towards Sacramento or had only a few clients. I wanted mom somewhere close by, that had more people, activities, a nice setting and most importantly, a nice staff. I made an appointment with Liz at Sierra Ridge. I told her what I was seeing at other places and what I needed for mom. Liz was upfront and helpful in answering all my questions. I met Joe the administrator and was impressed with his kindness and true desire to insure that all his clients are well taken care of. Mom has been at Sierra Ridge now about 6 months. I go by 2 to 3 times a week so have gotten to know most of the wonderful staff. Mom has had a few emergencies and I received a phone call on those occasions promptly. Even with small issues mom was having, they have kept me informed. I so appreciate the staff at Sierra Ridge. Mom is truly loved there, and I see the staff treat all the other clients the same. I have asked mom quite a few times how she is doing there, as have my siblings and other relatives. Mom says that everyone is so nice there and that she gets good care. My mom is high functioning and quite aware. My mom's happiness during her final years is what is important to me.

Gregory Brown

Nov 2, 2021

Sierra Ridge took wonderful care of my Dad. I researched and visited many facilities, and they were clearly the best. The staff are knowledgeable, ethical, and most important, they really care about their residents. They included our family in decisions, and provided my Dad the highest level of service. Amazing folks.

Samantha McCoy

Feb 26, 2021

This facility have amazing staff! Lynda, Barbra and Jennifer are GREAT to work with. They truly have a passion for our senior population and helping them to the best of their ability. If you are looking for a team who genuinely cares about the well being of our senior population dealing with memory care you have found it!

Cheri Turley

Dec 28, 2020

Sierra Ridge Memory Care Auburn---- DO NOT PUT YOUR LOVED ONES AT THIS LOCATION. The management lies to you, they over medicate, there is elder abuse, they loose personal property and neglect their residents. If you have had a loved one there and experienced the same as we did PLEASE DM me. I have already contacted the Ombudsman, Dept of Social Services and the Department of Justice and started an investigation. What they are doing is completely unacceptable and I am taking the necessary steps so that any other residents there get the care they deserve.

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Questions & Answers

what happens when a patient runs out of money? Does the facility take medicare?

Kathy McCormick | Aug 29, 2022
Sierra Ridge Memory Care | Aug 29, 2022

For all questions regarding payment and / or Medicare benefits, please contact the Sierra Ridge staff at 530-718-3112. One of our property specialists will be able to assist you with your inquiries.

is this facility approved by VA?

Toni Mayo | Aug 20, 2022
Sierra Ridge Memory Care | Aug 20, 2022

For questions about VA approval status for Sierra Ridge Memory Care, please contact our offices at 530-718-3011. One of our trained property specialists will be happy to assist you.

For the Holiday celebration on December 10th, how many family members can attend per resident?

Geri Quilici | Dec 23, 2021
Sierra Ridge Memory Care | Jul 21, 2022

For the most updated information on our holiday schedule, attendance terms, and possible COVID-19 protocols, please contact our office at 530-210-2035. One of our trained specialists will be happy to assist you.

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Do you take medical

Bonnie Blair | Sep 20, 2019
Sierra Ridge Memory Care | Sep 20, 2019

Good afternoon Bonnie, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). This community, unfortunately, does not take Medical. We can accept Long-Term Care or Veterans benefits. If you have any other questions, please don't hesitate to call us directly at (530) 887-6300 or Facebook message. Thank you, Bonnie, and have a great rest of your day. Shawn - Digital Marketing

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