Verizon

Daniel Bladow

Marcel was incredibly helpful - I had a slightly complicated case with an older model phone and the Verizon system no longer supporting it. He was very patient as we worked things through with Verizon T2 technical assistance

Athiraja Halvakumar

It’s a wannabe Apple store. Visited it three times in one afternoon - After waiting the first couple of times, I did receive a call when driving back and I explained I was driving and I could call back in 5mins. The employee’s response was “I help you now or I move on to the next customer”. While I was finally acknowledged on the third visit, I was offered an appointment 48 hours later. Is business so good that you can’t help people sooner? And you have no flexibility when you call people who are driving? Either way, done with Verizon. Like the coverage area but this customer service is the absolute worst.

Mike Dean

Terrible customer service. They messed up all my orders. Even assigned me to a wrong account. I hope they credit the account that was charged in error. No way to know though. Cost me three trips to their store and 6 hours overall. Not happy at all.

Jaime Silva

If I could rate this store a zero I would. I was convinced to group my business and personal cell phone service after my …We're so sorry to hear how difficult it was for you to get a resolution on the issues with your wireless service, Jaime. This is especially concerning to us, and we will be escalating your review so the appropriate team can look into this. Please reach out to us at [email protected] and reference Google #1192168936 with the best number to reach you so we can get in touch with you. Thanks for letting us know.