Address: 2600 Niagara Falls Blvd, Niagara Falls, NY 14304, USA
Phone: +17162158000
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Karen S
My 89 year old father has been a resident in independent living for many years. My mother was a resident in memory care prior to her passing. I can't say enough about the measure of care and respect that has been shown to both my parents. As children of residents, my brother and I have been treated respectfully. And our concerns always acted on. My father's needs are always kept at the forefront.
Veronica Empath
So where do I begin ? I was an employee here in 2017, a CNA. I first wanna start off by saying it is a very beautiful clean facility. But when I was working here some of the nurses and the staff members and the people working in the HR was very nasty to me. They refused to help me with two assist residents, did not want to work as a team and when I made a complaint nothing was done about it. I decided that I was going to part ways and I left on a professional note and gave them a two weeks notice. I have since tried to apply to several other locations for Elderwood and constantly had my applications denied. When speaking with someone at another facility that wanted to hire me they told me Elderwood at Wheatfield listed me as a do not rehire, even though I left on a two weeks notice. She told me to reach out to Elderwood at Wheatfield to fix this matter. I have proof a letter from Elderwood at Wheatfield stating that I left voluntarily. When I tried to call to speak with the director of human resources at Elderwood she refused to call me back and still will not return any of my phone calls. I also spoke with the Director of nursing and she said she was going to call me back after she looks into it and I still have not heard from her. I can only imagine how many other people they have done this to but I honestly think jealousy has a lot to do with this I think that they are jealous of younger women coming into that workplace and they do this tactfully. I really hope the owners of the company sees this review and does something about it because they need a complete overhaul in management over there.
Brian
Some of the rudest people I've ever delt with. When to take a relative to bring paperwork so he could return to work and was blocked in there drop off circle by two illegally parked cars. When i went in to ask them to move them they got rude demanding to know who i am and were only willing to get the owner (an employee no less) to move her car after i brought up calling the police.
Jon Beutel
Horrible experience,my father fell, they claimed no injuries, there WAS injuries..gave him wrong medication..when we moved him out, his $600 prescription was gone...if you love your family member...DONT bring them here..moved him to unassisted living..sooo much better..people are very good in unassisted ...stay FAR away from assisted
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We are not sure what you are referencing, please contact our facility for specific questions on services.
Elder wood in Wheatfield is huge. There are patio homes, independent living apartments, assisted living (with 3 different types of rooms), rehab & skilled nursing. You should call which one you looking for.
Yes
No but they have other openings
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