Wells Fargo Bank

Amy Colona

Worst experience ever. Took 4 trips to accomplish what we needed, one took 2 hours and 45 minutes. We were kept waiting 15 minutes past our appointment time. BTW Jonathan if you thought I was yelling at you I apologize, my frustration at watching you slowly peck on your keyboard for 2.5 hours got the better of me. Yes, your customers can hear your conversation from the conference room.

Sonya Lowe

This branch is so slow and near impossible to get in and out within a decent time frame. The drive-thru is a nightmare. I’m so glad to be a member of a credit union to deal with my everyday banking needs but my n law and landlord use Wells Fargo so I have no choice but to deposit money here.

Some Some

Impossible to get inside unless you call non-stop. Consider yourself lucky if someone picks up the phone. Customers approaching the front doors every 5 minutes. Both phone numbers do nothing. Customer service told me there are no available appointments in the foreseeable future. Try your luck with the Winston-Salem branches they are better. Edit: If you post a bad review, Wells Fargo will contact you with a copy-pasted letter. This letter pins the blame on me, the customer, because I didn't schedule an appointment. Funny... before posting my review I called their number and the operator told me they had no appointments avaliable indefinately at this location. So what does Wells Fargo do when you complain about bad customer service? They pin the blame on you with a copy and pasted letter through email. Corpo dogs.

Melanie Young

So thankful to close ALL accounts with Wells Fargo!! They cost me sooo much time & $!! I lost my downpayment on home in Kernersville!! 2016!! I had to research court files more than 20 yrs old!! To prove I owed NO child support!! And they informed me I couldn't have mortgage on more than 1 home!! Took all paperwork to State Employee Credit union, & they said many people with my income have more than 1 mortgage! And financed immediately!! Of course I had to repay the good faith $ AGAIN!! But I got the home I currently have lived in past 4 years!! They did NOTHING but discourage me!! Stay away from their incompetent mortgage department!!