Residence Inn by Marriott Cleveland Avon at The Emerald Event Center

Category: Hotel

Address: 33040 Just Imagine Dr, Avon, OH 44011, USA

Phone: +14409370909

Reviews

Rebecca Bowers

Jul 11, 2022

Staff was indifferent. Never got a friendly smile in 3days from anyone. The toilet flange had to be replaced after each flush. Ice maker never worked. Towels for the pool are kept at the front desk so you have to drip across the lobby if you are not aware of this. The outdoor courtyard is cozy. Will not stay here again. The rooms were clean enough, but not the best

Carverk o

Jun 27, 2022

We had an emergency and needed help locating a friend of ours. Kristen at the front desk immediately took the situation seriously and was very helpful, she is awesome and deserves a raise

Joshua Knudsen

Jun 20, 2022

The grills on the patio are available to you. Best idea especially for those of us traveling with ball teams. They also had a basketball court for kids to play, corn hole and a fire Pitt we roasted marshmallows on....

Laura Moran

Mar 30, 2022

Trash bags left for days in the hallways. Rooms and common areas smelled like smoke and rancid beer. Breakfast was disappointing. Pool was used for swim lessons instead of guests. Event center played very loud music until 2am. Smoke alarms blink very loudly in bedrooms all night. Luckily they let us check out early so we could find a different hotel.

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Questions & Answers

Is it pet friendly

Funny Things | Jan 19, 2018
Robert McClelland | Jan 20, 2018

Yes! Only up to 50lbs, with extra charge.

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Is parking complimentary?

Shannon Besenfelder | Jan 18, 2021
Chris Simmons | Jan 19, 2021

I felt very complimented, it was nice.

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Does this hotel allow pets?

Emily Dusky | Jan 18, 2021
Mw Deerin | Jan 19, 2021

They allow up to to two pets, cats or dogs. They can be left alone in room if crated. There's a fee. Suggest you call them for details.

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Is this a great place to host a wedding?

Michele Janci | Jan 18, 2021
Kit King | Jan 19, 2021

Oh wow that would be a great place for a wedding. I was there around Christmas and was stunned by how nice it was.

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What time is check in, check out?

Shannon Besenfelder | Jan 18, 2021
cleab.emerald cleab.emerald | Jan 19, 2021

Check in is at 4pm and check out is at 11am

Would this venue be a great place to host a fundraiser or gala?

Shannon Besenfelder | Jan 18, 2021
Melissa Showman | Jan 19, 2021

Most definitely. Alot of room and great location with it being right off interstate.

What are the hours for the pool?

Shannon Besenfelder | Jan 18, 2021
Taylor Gregory | Jan 19, 2021

7am to 10pm

Does the hotel have complimentary wifi?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Complimentary WiFi is available throughout the entire hotel.

Does the hotel have a pool?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Yes. It is a heated indoor pool and there is a whirlpool available.

Are all the guest rooms suites?

Shannon Besenfelder | Jan 18, 2021
Derek Alsup | Jan 19, 2021

No some are studios

Do you host events in the hotel lobby/ Bar 41*82?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Yes we do. We host an event every third Tuesday of each month in the bar with live entertainment and food.

How many guest rooms does the hotel have?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

116 suites

Do you host Mother's Day and Easter brunch?

Shannon Besenfelder | Jan 18, 2021
Christopher Bomer | Jan 19, 2021

Yes they do

Can you bring in outside catering to this venue?

Emily Dusky | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Please reach out directly to the hotel to discuss bringing in any outside catering.

Do you have a rewards program?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Yes, we offer Marriott Bonvoy rewards to all guests that stay at the property.

Does this hotel have a bar?

Emily Dusky | Jan 18, 2021
AVI niv | Jan 19, 2021

Yes

Is there shuttle service to the airport?

Shannon Besenfelder | Jan 18, 2021
Derek Alsup | Jan 19, 2021

Yes there is shuttle service

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How many break out rooms does the Emerald Event Center have?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

The Emerald Ballroom has the capability of splitting into 4 different meeting spaces. In addition, the hotel offers a space meeting space as well.

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Do you have an outdoor space for wedding ceremonies?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Yes we do. There is an attached courtyard off of the Emerald Event Center.

Do you have audiovisual equipment in the meeting rooms?

Shannon Besenfelder | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Yes we are equipped with state of the art audio visual in all of our meeting rooms.

Can I host my wedding here?

Emily Dusky | Jan 18, 2021
Patricia Lange-Otsuka | Jan 19, 2021

At the attached Emerald Center, you sure could and the catering is good, nice layout, beautiful foyer and adequate bathrooms

Do you have meeting space?

Michele Janci | Jan 18, 2021
Joe Davulis | Jan 19, 2021

Yes they have several conference rooms.

We are seniors and looking for a place to stay longterm. What price would it be?

Charles Muscatello | Jan 19, 2020
Kevin Penland | Jan 20, 2020

It's a hotel. 150 a night I would guess. It's not an extended stay.

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How much is pet fee?

Darlene Bennett | Jan 19, 2019
Residence Inn by Marriott Cleveland Avon at The Emerald Event Center (Owner) | Jan 20, 2019

Good Morning Ms. Bennett, The pet fee is a one time, non-refundable fee of $100.00 plus state tax. Thank you.

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Do they have a place to work out?

Van Josheff | Jan 19, 2020
Terrence Kelleman | Jan 20, 2020

Yes but only tread mill stuff

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What time is check out?

Nancy Suttle | Jan 19, 2018
Andy Hay | Jan 20, 2018

I think it was noon but we asked if we could push back 2 and they said ok

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What time is brunch on Sunday?

Nancy Suttle | Jan 18, 2021
Kelly Arthur | Jan 19, 2021

Complimentary breakfast is available in the hotel lobby seven days a week from 6am-9am weekdays and 7am-10am on weekends.

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