Pizza Hut

Nikki Dred

During my initial order (weeks ago)the lady who took my order was very rude, dismissive and even hung up on me. By that time she already had my phone number so she could have called back. I ordered the $23.99 special with 2 pizzas, bread sticks and a 2 liter. I added a $7.99 order of mini cinnamon rolls. I received cinnamon bread sticks instead of cinnamon rolls. I wouldn't dare pay $7.99 for cinnamon sticks! This is the 2nd time in a row I have had a problem with this store. The only reason I ordered again was because of the professional manager. I'm going to tell everyone this store is horrible and to go anywhere else for pizza. I attempted to call 6x about my order and no one answered. I spent $45! Never again and I want my cinnamon rolls I paid for them and I left a nice tip. I feel like I got slapped in the face by you all again. NEVER AGAIN I WANT MY CINNAMON ROLLS😡 This is the worse Pizza Hut every time I order there is an issue. I stopped ordering years ago but decided to give them another chance. Silly me! I will order Dominos from now on.

Emily Pittman

First time I ordered here there was a long wait time even for carry out and when I got my food, I was very displeased by the quality. Gave them a second chance with the same order and it was so much better! Love the big dinner box deal.

S Will

I’ll try to make this short! Ordered CURBSIDE online. Went to the store CURBSIDE and checked in. 5 minutes past, so I called the store which went to a call center. Spoke to James who said someone would be out in a couple min. Another 5 minutes past of no one being in the store so I called again. Spoke to Maria and she said she would send a message over. After waiting 15 minutes and seeing drivers come out with orders to deliver I went inside. Had to walk into the kitchen to find someone. Lady tells me there is a sign in the store door stating if curbside doesn’t come out within 10 min to come inside. I asked her how in the world is someone supposed to see that sign from your curb!?!?!? She then said we are short staffed. (One of the drivers could of brought my order out while they were already heading out or she could have brought it to me being she did not have any customers. It would of taken 2 secs). Called the call center back on my way home and spoke to James again (they must not have a big call center) and explained to him that I wanted my tip back because I did not get the service I tipped for. James said he would send me over to the store and I can talk to the manager. Of course no one picked up the phone. Called call center back and guess what!? I got Maria AGAIN! Told maria I wanted my tip back because I did not get the service I tipped for. Maria had the audacity to ask me with an attitude, “well why didn’t you speak to the manager while you were there?”. Maybe because I have a hungry kid that’s already been waiting for his pizza at home! I ended up calling a 1800 number and spoke to Leo who told me someone would contact me within 72 hours about my tip refund. Well it’s been a week and not a call have I received! IF YOU CAN’T PROVIDE CURBSIDE THEN TAKE IF OFF AS AN OPTION!!!!

Janet Hurd

Make sure.that the order is made correctly. I ordered pan crust on 2 of my pizzas but got hand tossed. Cost me $2.00 extra for nothing😒