Comfort Suites Hanes Mall

Shelly Baker

After reading many reviews of hotels in the area I was worried. Thankfully this hotel was exceptionally clean. Check in was quick and the woman at the desk was very friendly. The lobby and parking lot were nicely maintained. Our children used the outdoor pool it was clean and offered a lot of seating. We stayed in the two king bed suite it had a lot of space and was super clean and nicely decorated. Our room was 318 at the end of the hall it had blackout curtains and was very quiet all night. The continental breakfast was basic cereal, oatmeal, muffins, eggs, sausage gravy biscuits and fruit. The coffee was surprisingly good. The breakfast area was stocked and kept clean by a very friendly woman with a smile on her face. Overall my family and I would definitely stay here again.

Anna Pry

I accidentally went to the wrong hotel in the same parking lot and was sooooo relieved I hadn't booked over there, it was filthy and falling apart! This hotel is well maintained and clean. I appreciate the lemon water in the lobby. The employees were professional and polite. Plenty of towels and good water pressure in the shower. Bed was very comfortable and I slept great. Breakfast was good, as expected for a free continental. Didn't get time to check out the fitness room but I did see they were working on getting the pool fixed. Only issue was being unable to adjust or turn off the air conditioner in our double king suite. Seems like the control panel was busted?

erich todd

I love this place! It’s spotless and the staff, amazing. The price was no more than we’ve spent elsewhere for considerably less. The breakfast was hot and plentiful. My car feels safe in a well maintained parking lot. I travel through periodically and will make a point of returning here. Thanks to all the staff who’ve made my 2 day visit so comfortable!

Rebecca Schultz-Burger

Surprisingly pleasant stay! Next door to Outback Steakhouse and across from a Burger Bar. Remodeled bathroom looks modern, AC unit in room has option to leave the fan on the whole time for white noise. Breakfast was great, full hot bar with biscuits, gravy, sausage, eggs and cereal, bagels, grits, waffles, etc. Room was generally quiet: doors slam pretty hard and the person above me walked heavy, so you could hear it through the ceiling. Faint smell of weed, but what hotel doesn't anymore. Zero interstate traffic noise, in fact there is a woods in back, so it was a nice secluded area.