Burlington

Carolina O

Hi today is Mother’s Day the place has 2 people at the front desk and a line that goes miles . THE SUPERVISOR RENE has an attitude and defently no customers service . The teller the night before forgot to take the security item . She checked the receipt and said it was not the item on there I asked to check with my receipt no MAKE THE LINE SHE SAID with f attitude she scream you all Have happy Mother’s Day and I don’t know where else , I made the 20 mintutes line and the receipt was the one for my security thing out of the kids clothes . WHY HIRE PEOPLE THEY DONT KNOW HOW TO READ AND TRWAR PEOPLE IF THAT IS THE SUPERVISER IMAGINE THE REST. Moral of the story I WILL NOT GO BACK TO THAT LOCATION NEAR PRINCETON . Or shop in your store again .

Alex Tao

The atrocious service I received here is unparalleled to any store I have been to before. Will NEVER be returning to this store that only offers cash and card payment types. Never have I had a problem with any other establishment when trying to pay for my merchandise.

Reena Patel

I want to telling about more regarding my experience with customer service which they give replying me back on my review…. They totally wasting my time to asking lot of questions like store name, time and date when I visited , person name …Hi Reena, We would like to speak with you a bit more to learn about the experience you described and we look forward to you sharing which store location you recently visited so we can address accordingly. Please contact us by visiting https://www.burlington.com/contactus.aspx and fill out our contact us form. Thank you - Jorge

Robie Thomas

It took 45 minutes to check-out. Only 2 counters are open on a long weekend (Labor Day) and the checkout line had atleast 25-30 customers patiently in line. This has become the common practice at Burlington to keep minimal counters open …Thank you, Robie, for letting us know about your recent in-store experience at our Princeton, NJ location. Please be assured that we will look into this and make every effort to rectify the situation. We value your patronage and trust you will continue to shop at Burlington and enjoy the excellent service you received in the past. We have passed this information along to our team for review. Thank you! ❤ - Nura