ATM (Wells Fargo Bank)

Karen Ortiz

Went to Magna Branch to get clarification on some paperwork and "their meaning" on asking us to sign documents we needed to know what that meant if we signed them and if that meant us losing our home of 16 yrs. The lady would not answer any of our questions stated they weren't the mortgage dept. Would not take the time to even clarify our concerns. Wouldn't give us some kind of help in what certain words meant nothing. Horrible customer service. Thank you West Valley Branch for answering all our questions and making us feel confident.

Ernie Sanchez

I've been a customer of Wells Fargo since 2006, I have a business account, personal custom management account, Wells Fargo credit card NOT maxed out, and my house mortgage over 112000, and you would THINK I could cash a check for 600 and deposit it in my personal account. But nooooo, it's a Chase check, and has been for 8 yrs or longer. I cash my check every week for last 8 yrs and not a problem, even at this branch. But today I was told they couldn't cash it and deposit it. I will never step foot in this branch again. I will continue to bank at my branch on main and 1900 so in Salt Lake. Ef the banker and teller I was stuck with at the magna branch today. This branch SUCKS

Kelly

This branch has the worst possible customer service. I would give it less than one star. It's atm never works, and today when I arrived at 5 pm the atm was broken. I went into the line at the bank and waited patiently behind a customer that took a few minutes. When I arrived the teller said that I arrived a minute too late and that I would have to go to another bank. Well that meant I had to drive 1 hr in rush hour traffic in boiling hot weather with no ac and a 2 year old in my car to deposit 200 into my account, something that would have taken 1 minute or less. This teller was heartless when I told her that I had a kid in my car and that it would be very inconvenient if not dangerous. She didn't care. One minute was too much. You will be sure that I will never forget this horrible, terrible experience and I will write it on every review site and call the branch manager. This branch is horrible.

Cole Smith

I would rather immerse myself in criminal activities to buy what I wanted instead of get a loan with Wells Fargo.I would rather sell my soul to the devil because the devil wouldn't have such a horrible automated phone system. They tried to tell me I missed a payment months back and this was the first time I had seen it on my statements; after 3 lengthy phone conversations this was the first time I had heard of it. 4 months after the payment was missed and my last statement from them said that I hadn't missed a payment. The phone operators are horrendous and most of the time cannot comprehend what is going into their ears. Stay away from this financial institution at all costs. Stay away from all of their affiliates at all costs.