Stanley Steemer

Category: Carpet cleaning service

Address: 7890 Dorchester Rd, Charleston, SC 29418, USA

Phone: +18435524090

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Za Za

Sep 19, 2022

These guys were awesome, friendly, respectful, made sure they took care of all my needs and did a walk through before leaving ! Great job gentleman

Taylor Dobler

Sep 19, 2022

The team was professional and thorough! Great job Stanley Steemer Charleston, SC

Fred Martin IV

Sep 17, 2022

They did a great job and were friendly. I would use them again.

Tara Curran

Sep 17, 2022

I scheduled an appointment for after hours carpet cleaning at my commercial building. The techs arrived in the middle of the work day so I called the office and eventually would up with Preston who informed me that their scheduling department had made a mistake and he would allow his techs to come back after 5:00 PM for an additional $450.00 charge. I asked Preston if he was telling me that he would not honor my original quote even the error was his company's fault to which he replied "Yes it is". I then asked Preston if I needed to go ahead and call another company and he told me that's what I was going to need to do. I immediately called Servicemaster and was treated with professionalism above and beyond what I would have expected and they were able to actually rearrange their schedule and send their techs that same evening since I had already made plans to stay late that night for the other company. Stanley Steemer clearly does not value or need anyone's business so save yourself some time and frustration, just call Servicemaster from the start!!! I would like to add the Stanley Steemer techs that arrived to perform the work were very professional and apologetic but they were, of course, not able to help in any way as they were at the mercy of Preston who just needs to be encouraged to find another job because scheduling and customer service are clearly not his strong suit.

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Questions & Answers

Do I need to vacuum before carpet cleaning?

Stanley Steemer | Sep 19, 2020
Stanley Steemer | Sep 19, 2020

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned.

How long does it take my carpet or upholstery to dry after a cleaning service?

Stanley Steemer | Sep 19, 2020
Stanley Steemer | Sep 19, 2020

Typically, it takes anywhere between 8-24 hours for carpet to dry and between 2-6 hours for upholstery to dry. Using fans and turning your heating or cooling on can help speed up drying time.

Do you move furniture when you clean carpet?

Stanley Steemer | Sep 19, 2020
Stanley Steemer | Sep 19, 2020

Yes! At no extra charge, we move furniture and return it back to its original place with protective padding. Items we will not remove include: pianos, electronics, china cabinets, beds, dressers with mirrors, pool tables

How much does Stanley Steemer cost and are there any current specials?

Stanley Steemer | Sep 19, 2020
Stanley Steemer | Sep 19, 2020

Stanley Steemer pricing varies by service line and location. Go to our website to receive free estimates as well as information on current specials running in your area.

They are really expensive and they do not do a good job

Adaeze Ekpunobi | Sep 20, 2018
Anthony Oliver | Sep 20, 2018

They are reasonable and they do a great job.

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