UPS Customer Center

Category: Shipping and mailing service

Address: 215 Conway Dr, Bogart, GA 30622, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8–10AM

Tuesday: 8–10AM

Wednesday: 8–10AM

Thursday: 8–10AM

Friday: 8–10AM

Saturday: Closed

Reviews

Phil

Sep 10, 2022

The young ladies that work the counter are absolutely wonderful. From being patient with some people that just don't have their stuff together, to making sure your package is ready to go!

Ronnie Payne

Jul 22, 2022

Over the last 20+ years I’ve seen this company go from wanting to exceed the customers expectations to a company no better than the United States Postal Service. That is a sad state of affairs! Between rude drivers, dilapidated trucks and deliveries taking longer than ever this company is but a shell of what it once was.

P310

Jun 23, 2022

What can brown do for you 🤣

Kerry Holt

Jun 21, 2022

Just awful, ups didn't deliver my packages, I called and said I'd pick them up. Ups said ok that'll be an $8 charge for you to go pick them up. They said I'd receive a call in one hour and they would tell me the location and time to pick them up. That was at 5pm, by 630 I had not heard anything so I called back, I got a few excuses saying they tried to call etc, then they hung up on me. I call back and they tell me that my packages are in Niagara fall, im in Georgia, I hang up and call back they then say my packages are at the custom center in Bogart so I drive 35 minutes they and wait 30 minutes my packages are supposedly on the line being processed for next day delivery. I then drive 35 minutes back home, ups calls back and tells me I'd have to drive back and pick them up next day, way to fail at every aspect ups

Thanks! Your review is awaiting moderation.

Questions & Answers

Can i pick up a package that did not get delivered at the bogart ga location at 8:00am in the morning?

Ric Baxter | Sep 20, 2017
Jason Butler | Sep 20, 2018

Yes, you can, but make sure to call the number on your Info Notice (or on the web) to make sure that they hold it for you. Otherwise, it will be sent out on the truck again the next day.

UPS left a package tied to a tree in full view of passing cars but NOT in sight of my house. Driver apparently did not want to bother bringing it up the driveway to the house. I received no delivery notifcation. How does UPS expect it not 2B stolen?

John Huie | Sep 19, 2021
UPS Customer Center | Sep 19, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

My package has been on a truck and was scheduled out for delivery on December 30... Now, all I can see when I track it everyday is to check back tomorrow. Is there a phone number where I can reach the Bogart UPS store directly?

jerry tipton | Sep 19, 2021
Mandy Poole-Farmer | Sep 19, 2021

I loss a package. I live in Statham, GA. Mail service lost my Hearing aid returned application. It was very late so I contacted the company was sending to me. They told me they were still waiting. Started process in January. My hearing aides have arrived in Athens , GA. Appointment with UGA WILL BE NEXT FRIDAY. THANK YOU GOD FOR MY NEW HEARING aides

Read More

Is there a drop off box

KATHY D CARTER | Sep 20, 2018
Denise Giles | Sep 20, 2018

Yes in front of the counter

My delivery was scheduled for last Friday. It was "out for delivery" on Friday, 06/02. Then I was updated that it was not delivered because the "business was closed". This is my home address. What is going on here? (it is 07/07. No package, still.)

Kate Kaiser | Sep 19, 2021
UPS Customer Center | Sep 19, 2021

Greetings, we are sorry to hear that this has happened. Please private message us at the link below with your full address, tracking number, and phone number. — Tom

Our local driver delivers to an address not on the shipping label. We've requested they deliver to the correct address and provided a map. The delivery today was again delivered incorrectly. Who do I need to speak with to resolve this?

Paige Park | May 22, 2022
UPS Customer Center | May 22, 2022

Thank you for sharing your experience with us. We’d like to address this situation over the proper team to get it solved. Please send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Ex. Facebook @UPS or Twitter @UPS.

Why are my packages being left everywhere but at my house

Adam Boswell | Sep 19, 2021
Cody Dyer | Mar 23, 2022

That is a great question. UPS drivers usually opt to leave mine on a wooden pallet under a car shelter next to an old camper on my neighbors property, and he doesn’t even live there. Took me a while to figure out where my stuff was accumulating. When I did, I called them probably 4 or 5 times. They still leave my stuff there or it just disappears altogether. My cameras actually recorded the one time they delivered to my porch. I saved the video knowing it was a miracle. Good luck to you as well!

Can I ship a gun from here

Cecil Copeland | Sep 19, 2021
UPS Customer Center | Sep 19, 2021

Thank you for reaching out back to us, Please check out all the information at https://www.ups.com/us/en/help-center/packaging-and-supplies/special-care-shipments/firearms.page . If you need further assistance reach out back to us. -JuanJo

If I wasn’t home when my package was delivered can I go to this location and pick up my package ?

Sincer Cooper | Sep 19, 2021
Daniel Blair | Sep 19, 2021

UPS should tell you where it would be picked up. If it's in your district, yes, but you can also ask on the website to have it left there directly, or simply sign for it to be doing tomorrow

Are you able to check in package and get a receipt in Bogart?

William Jones | Sep 19, 2020
Cynthia favors | Sep 19, 2020

Yes

Can I go to the Bogart location and pick up my package before it ships an if so what all do I need to bring

Sincer Cooper | Sep 19, 2020
Herschel Jones | Sep 19, 2020

Tracking number

Why did why do they have my package arriving at 3 p.m. when the business don't open until 3:45 p.m. are you sure

Randy Gaither | Sep 19, 2020
Randy Gaither | Sep 19, 2020

Oh ok you

Read More

Why would they close this close to Christmas?

John Hale | Sep 20, 2019
Ben Marvin | Sep 20, 2019

They're always closed on Saturdays and Sundays.

do they have boxes there to pack an item?

Don Cole | Sep 20, 2018
Bryan Cobb | Sep 19, 2020

How can I get their phone number?

Read More

Can I drop something off at the location to ship?

Greg Browning | Sep 20, 2018
Usagi-sama | Sep 20, 2018

Yes!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places