Cabana Cafe

R Kinard

Worst restaurant experience ever! I was looking forward to a great experience at Cabana Café and the opportunity to support a downtown business in Newberry County. However, the excitement abruptly ended once I entered the restaurant. To be time efficient, we made reservations for a large group consisting of 21 people, reviewed the menu and selected lunch choices in advance. I visited the restaurant the day before our scheduled luncheon to confirm the reservation and to take our detailed written lunch orders. On the day of our reservation, our large party was not greeted warmly and was told by the owner (Starr Chappell) that we could not use the written lunch order list to order meals when dining in the restaurant due to how orders are inputted in the system and assigned to seating arrangements. This was not a significant problem and we proceeded to order meals with the owner who was visibly irritated and extremely rude to members in our group. I talked to the owner privately to resolve any issues to no avail. She continued to be rude and unprofessional, and it was evident that she did not value our group as customers, so we left. Based on this experience, the negative reviews referencing the rude, unprofessional attitude of the owner at this restaurant and her other facility in Clinton are warranted.

Rose Meadows

This is by far one of the best restaurants in town. The best service, food and appetizers. I have helped the owner for 17 years and have meet some of the friendliest folks at dinner. I enjoy helping and love the waitress and owner. We dine here very often and have always gotten a friendly welcome. When you drive a hour for dinner, it must be a great place.

Leslie Armfield

Owner was very rude, we had a group of 25 of all races. I'm not sure if it was an issue with race, a large group or what. We had a reservation and we were not being loud or anything. We were the first and the only ones in the restaurant anyways. The lady was rude over the phone, but we had thought it was just some worker, then the lady was rude right off the bat when we got there. Then we found out it was the actual owner that was being so rude. She could care less for our business for whatever reason. I hated it for the waitress, she was real sweet, but lost a large tip because her manager obviously didn't care about doing her right either. We ended up leaving and going to The Palms where the food was just as good and HALF the price, and the waitresses were great!

Tracy H

This was one the worst experience ever in a local restaurant in downtown Newberry SC - Cabana Cafe. The owner ,inwhich was our waitresses was very rude, impatient and unapologetic for her actions. We attended as a large group of Newberry County School District employees and retirees. In hopefully of an enjoyable outing, but it did not happen at Cabana Cafe. After receiving the unwelcoming experience, we immediately left and carry our business to the Palms in Newberry where we were welcomed as soon as we arrived. The staff instantly accommodated seating for their guess. Great Sevice with ,Great Food!! A not so good experience turn into an amazing ending. Thanks to our wonderful Director Mrs Kinard and the NAE staff. Palms and Laylas Place for the delicious desserts🍨