Clean Run Productions, LLC

Category: Pet supply store

Address: 17 Industrial Dr, South Hadley, MA 01075, USA

Phone: +18003116503

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Christine Huang

Sep 9, 2022

I have placed several orders with Clean Run. They have excellent customer service and timely processing. They replied to my email just hours after I contacted about something breaking unexpectedly and offered to send a replacement without me even asking. I will continue shopping with them and recommending them to others.

Gia Savocchi

Jul 19, 2022

I love CleanRun! I've been a loyal customer for over a decade. They have an amazingly well curated selection of products and I appreciate that when I shop with them I know I'm buying a quality item. They also have an amazing selection of tug toys!

Erica Hill

Jul 6, 2022

I bought the Barking Buddha treats from them as they had the best prices and I received my box. Their prices seem to be the best for dog snacks and treats.

Ryan Harris

Jun 24, 2022

Terrible return policy. Customer service is available by phone for 2 hours a day. Spend your money elsewhere. EDIT: To clarify, their return policy states that the product must be in original condition (aka brand new?) but also that if a harness has dog hair is on it, the purchaser will be subject to a 30% restocking fee. We were denied any kind of refund after using the product for ~2 weeks while waiting for responses and adjustment suggestions by support. I spent $100 on two harnesses, $16 to return the harnesses, and I'm out all of that money. I'll happily buy products from an adequately staffed company that has a return policy that accommodates the needs of the industry in which it operates.

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Questions & Answers

I dont know what this is for? Please help! It's long, furry with a black handle on it? It has the clean run emblem????

Dee Marie | Sep 19, 2021
Clean Run Productions, LLC | Sep 19, 2021

It sounds like a tug toy. Do you have a photo?

I trained my bc to Utility level. Touch meant my hand. Target meant an object for go out exercise. We're confused with use of target as i use running contacts but trainer wants target to mean dog to drop to 2 on, 2 off position. what is correct

Bellwether Charlie | Sep 20, 2019
Clean Run Productions, LLC | Sep 19, 2021

There is no correct answer. Agility trainers use targets in different ways. Some teach the dog to touch the target with their front feet and some train the dogs to touch the target with their nose. Other trainers teach a lie down.

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