AutoZone Auto Parts

Ellen Wells

On August 1st we hiked the Glen Burney Trail in Boone, NC and returned to our car in the parking lot to discover a dead battery. Calls to Triple A and Uber for assistance didn't result in any resolution, but my husband suggested (from home in Wilmington, NC) that if I could get the van "jumped," I go straight to AutoZone. At AutoZone in Boone I told James, the store manager, that I needed a new battery. He asked if I wanted him to check and see if the battery might be OK and just need to be jumped. He did his check and said there was a dead cell which indicated a new battery was called for. He gave me information on three levels of battery that were available, answered my question as to what he would purchase if this involved his wife or mother, installed the battery and new windchield wipers at my daughter's request, and sent us away happy, relieved campers. James took the time to explain the installation of battery and wipers to my 12 year old grandson and gave me all the information I felt i needed to make an informed decision and the one most cost effiective for my situation. Thank you, James. Ellen Wells

Christina Mast

My dad went to AutoZone looking for a simple taillight bulb to a 2001 Subaru Outback, he provided the bulb to show (her) what it looked like and she looked on the computer and could not find it, told my dad she couldn’t find anything close to it so my dad left & went to Napa where a gentleman went straight over to the shelf and picked it up. Clearly the woman from AutoZone had no idea what she was doing,she couldn’t even look through their inventory to see if they had one. Thank goodness for Napa.

Ma Th

A wide selection and some of the most helpful staff I have encountered.

Quan Tang

Good