Address: 2401 U.S. Hwy 70 SW, Hickory, NC 28602, USA
Phone: +18283240307
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–12PM
Saturday: Closed
Leigh Ann Burnett
I recommend this business to anyone wanting their windows replaced for a reasonable price. Although it took 7 months from the time we ordered them until they were installed, I still give 5 stars. It was well worth the wait. The gentleman that installed was great. He did a really good job. Went above and beyond! We've only had them a week and I can already tell the difference. Not as much dust in the house and the air conditioning is running more efficient IMO. I'm positive the windows will pay for themselves from the savings in our electric and gas bill. Honestly, I'm not dreading cleaning them when needed, looking forward to it actually! It will be way easier cleaning them than the old ones were. Our house looks so much better, like it got a facelift! They're beautiful!! Thank you Window World!!
Jedadiah Chatman
We had the absolute best experience with Window World! They absolutely did an amazing job with everything. We had windows replaced, doors replaced, sliding glass door replaced, soffits and facia, vinyl siding and cedar shake siding, three windows removed and a new large picture frame window incased then installed and gutters and downspouts. It took some time to get all of the materials for all the aspects of the job but they let us know there would be a wait up front. Overall they have delivered a brand new home that is absolutely beautiful. We had one crew led by Victor. They were very professional and went above and beyond to make sure every aspect of our home was tailored to the highest standard. True craftsman. Everyone in the office and on the job site were professional and wonderful. All of Window Worlds team was magnificent. I would highly recommend Window Worlds services for anything and everything!
Caitlin Holbert
These are a few of the reviews we received from some our satisfied customers. • The staff was very friendly and polite. The installers cleaned up everything nicely, I appreciated that. J.Y. Conover. • Window World of Hickory just completed the installation of our beautiful windows and I could not be more thrilled. We had gotten 2 estimates and we are so pleased that we chose Window Word. The quality of the product as well as the detailed and professional installation was superior. Thank you. T.R. Conover • The installers job was very neat and everyone helpful. A wonderful job. WR. Lenoir. • Excellent work by all. Thank you Window World of Hickory. J.M. Conover. • Thank you for your prompt services and thorough installation. We will gladly recommend Window World of Hickory – outstanding from beginning to the end. L.M. Hickory.
Joy Miller
Disappointed in service...Communication is where this company fails. Our windows were promised in late April / early May. I started calling in May, and continued through June until finally installed. Could not get through sometimes, no calls back, answers on dates were unsatisfactory, any excuse; out sick, computer would not load, etc. etc. Just very poor communication. Windows themselves seem fine. Installation was just "OK". The installer was very nice, however, there was a lot of debris left on the ground under the windows, he left a tool in our shrubbery, corners that were nailed were indented, one has some exposed wood where the wrap doesn't connect together, some seams are just poorly done, debris on driveway when he left, etc. etc. Have been waiting for someone to call 'post-installation' to check on our satisfaction and to sell us more windows, but we have no follow-up call yet. Very disturbing customer service!
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Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
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