Roberts Riverwalk Urban Resort Hotel

M Rey

This hotel is spectacular wonderful wait a second that would be if you were around about 40 years ago 50 years ago. This hotel is very old and dated lots of holes in the curtains, hooks broken off the curtains, and the curtains don't stay shut. Wallpaper peeling off the walls carpets not so clean. Book the night for $299 for the fireworks. Before the fireworks started they locked the door going out the back to the Riverwalk and area. Handicapped I had to walk up the stairs and then back down the stairs because that's how the buildings designed to go out around the building to the back to watch the fireworks. If you're handicapped this definitely is not the hotel you want to stay at. If you like an old worn out outdated hotel this is your place.

Mike

Positive: We really liked the view of the Riverwalk and the view of Canada across the water. The staff was polite. Negative: The hotel¿s card system was down our entire stay. Employees had to walk us up to our room and let us into our room each time The lobby didn¿t have any complimentary coffee or food items to eat unless you count the mini fridge that sold a few things.

Amber Harris

The parking lot was chained off for the entire stay there. The phone number listed is to a CELL PHONE. Waited over 40 mins for booking. The hotel was completely locked and closed until 4p SHARP. Read between the lines on their website. It’s says “check out 11a SHARP” how hospitable does that sound???? They act is if they run a tight ship. When really they should apply that energy to renovations, housekeeping, customer service and technology…. Room smelled like mildew, old dirty furniture, dust, dirt, and grime. Terrible hotel accommodations, just shameful how their pictures make they place look luxurious, only to find out they cut corners at every turn… checkout was at 11a. I received 2 phone calls, and a knock at the door with a reminder note Slid under the door about late check out fees between 10:30 and 10:50a Rude and ghetto. So glad to check out, go home and take a shower. It was like paying for someone to treat you badly, in a dirty place.

Rodney Walters

This hotel needs a SERIOUS renovation. The 1st room we were in was dirty & smelled like mildew. The chairs were extremely old & dirty. The 2cnd room was bigger with a great view of the river however it was dirty as well. Im not sure if they're holding on to the dirty furniture, horrible smelly carpet & old window treatments for nostalgia or they are just to cheap to invest into the hotel but for the price they charge they definitely should. It gives side of the highway motel vibes. Extremely underwhelming.