Best Buy

Category: Electronics store in Westland, Michigan

Address: 35100 Central City Pkwy, Westland, MI 48185, USA

Phone: +17345250334

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Danielle Kale

Jul 13, 2022

Wonderful customer service. I have been happy with the Insignia brand appliances purchased and delivered through Best Buy. The delivery and installation service is the best that I have had and I just got the basic delivery.

Parth Bhatt

May 24, 2022

Good collection of electronic devices, great deals. Staff is very helpful and polite!

Lawrence Massa

May 11, 2022

I had a long negative review planned but I'm too sick and tired of dealing with Best Buy Westland. I have spent a lot of money at that store and all I ask for is reasonable honest customer service. However this store and one particular manager named Ashley are totally incapable of that. They protect their own even when they are dead wrong and flat out lying to the customer. One geek squad member installed a cheap imitation spreadsheet app on my brand new tablet and then refused to delete it off of there. I never gave him permission to install it in the first place. I had to ask someone else to Uninstall it. I had an appointment last Thursday at 1:00 to install Microsoft office on my tablet but neither one of them was there . When I first bought my tablet I was told by one of the salesman that Microsoft office already came on my tablet. I found that to be untrue and had to pay $69.99 to download it. Another lie. I rest my case. Do not do business with this store please go elsewhere.

Soda Parlour

Mar 11, 2022

I had to return an air fryer that I purchased online because it arrived damaged. I easily exchanged it at the store for another model, no waiting in line or need to ship it back! Was able to cook with it the same day! Air Fryer’s are the best, highly recommend the Best Buy brand!

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Questions & Answers

I purchased a Westinghouse flatscreen tv in 11/2016. The sound has been going in and out and yesterday the tv gave me ablack screen and started making a high pitched sound. What happened and what caused it? Can it be fixx

BaBette Chirunga | Jan 17, 2020
Matt Petrowski | Jan 18, 2020

New TVs are around $200 just buy a new one. If you pay a bit more for a nicer model it might last longer the. 3 years

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What are the Covid safety practices like here?

People are asking | Apr 21, 2021
Candy McMahon | Apr 22, 2021

Must wear mask, social distancing, curbside pickup. Disinfectant located around the store.

I would like to order TV 75

Th lian | Jan 16, 2021
Joshua St.andrew | Jan 17, 2021

I'd do curbside pickup they are very fast and organized when it comes to that stuff. Plus your not waiting for the thing to be shipped and worry about it being damaged.

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I hate to sound like a Karen but is there any reason this store closes at 6pm? How are people with jobs supposed to buy anything from you? It's ridiculous. What's worse is no one answers the damned phones. I'd hate to take my money elsewhere but....

Glen C | Jan 16, 2021
Diane Fritz | Jan 17, 2021

Stock is limited

do you have the apple ear pod pro available

Levy- B | Jan 17, 2020
Robert Mackey | Jan 18, 2020

Not likely right after the holidays

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Alexa speaker do you have this

Barbara Patterson | Jan 17, 2018
the Chateau | Jan 18, 2018

Sure.

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Can they fix broken monitor screens

Austin Wilhelmsen | Oct 18, 2021
Rohini John | Oct 19, 2021

maybe, if you have a protection plan you can call and ask them if they would. If you don't, I highly doubt it

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Purchased a Logitech keyboard case about a year ago I guess, right side top-clip broken that holds my iPad. What are your procedures?

Kathy Orr | Jul 20, 2021
Bonnie Johnson | Jul 21, 2021

I'd call the store and see what they suggest you do

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i bough a washer not a year ago and it flooded. does its still under warranty?

Silvette Perez | Jul 20, 2021
robert pierce | Jul 21, 2021

What do you mean it flooded? If it was a flood that ruined your washer machine that's not a manufacturer warrantied issue. Most manufacturers have a 1 year warranty, if you purchased additional warranty then maybe.

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Well I called today hoping to get a air conditioner but couldn't get through. Why is that I thought someone would of came to the phone and want my business. I'm so disappointed in Best Buy. I decided to go to Menards instead.

Dawn Wysocki | Jan 16, 2021
Markie K | Jan 17, 2021

It might be online ordering only.

how do I sign up for a class on using windows 10

J.Mike Frost | Jan 16, 2021
Keith Butler | Jan 17, 2021

Geek sqaud

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Why won't someone pick up the phone five minutes before closing. I got a 6oo dollar tv with no electrical cord !!

Larry draper | Jan 16, 2021
Glen C | Jan 17, 2021

they suck

Can they Fix Beats Earbuds?

Mya Bolin | Jan 17, 2020
Klarita Harris | Jan 18, 2020

Not sure. Did you purchase the Geek Squad protection? If so, as long as you're within the 2 years, they will switch them out for a brand new pair or an upgrade.

VCR player where can I find one

Gayle Ambrus, | Jan 17, 2020
Chuck A | Jan 18, 2020

They stopped making them ...check salvation army or a pawn shop

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Do you accept used toner cartridges for recycle?

Jim Melnick | Jan 17, 2020
Jennie Hickerson | Jan 18, 2020

Yes, just ask where when you walk in.

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If I buy computer today can I have someone set it up today in my home

Sandra Reed | Jan 17, 2019
Mona Gentry | Jan 18, 2019

Call the store

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how do I replace the lamp blub for a mitsubishi tv Projector lamp.

Ernest Johnson | Mar 22, 2021
SeIman G- | Mar 23, 2021

If your phone is near you, start your quest with either, "OK GOOG, OK GOOGLE and ect...

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Why are the associates handling customer transactions knowledgeable?

Dawna Mills | Jan 17, 2019
Dawna Mills | Jan 18, 2019

Absolutely not true at the westland store in Michigan.

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Looking to buy new computer. 17 in. HP 16GB. Were is their a good deal.

Carol Hill | Jan 17, 2019
ed be | Jan 18, 2019

Remember that Best Buy will match price on items sold by Amazon, the item must be sold by Amazon and not 3rd party

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I just bought a 10 google play card and it's not activated

Jennifer Ross | Jan 17, 2018
Francis F | Jan 18, 2018

Customer service will definitely be able to help ya!

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