Midnight Sun Home Care Inc

Category: Home health care service

Address: 1023 E 6th Ave, Anchorage, AK 99501, USA

Phone: +19076777890

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Joan Bundtzen

Feb 10, 2022

I was bedridden due to an illness and Midnight Sun provided me with caregivers who were friendly, honest, and provided whatever care I needed--they even brushed my dog! I couldn't have been more pleased.

Jackie Larson

Sep 26, 2021

I've worked here for several years and have never been treated better. Love the dedication of the team and tireless hours put in to help the vulnerable elders of our community.

ronald m wielkopolski

May 9, 2020

Terrible at returning calls. I cannot speak to the quality of care, only the office management. I broke my leg on 4/27 and contacted Becky in the office a few days later. I am 70 years old and live alone since my wife passed in '16 and kids live outside. So I am hobbling alone at home on crutches taking care of myself and 2 labs. Surgeon advised surgery to place screw and plate because both tibia and fibula were displaced to different degrees. Becky from Midnight Sun sent service agreement, which I could not copy due to faulty printer, but I emailed Becky back in which I confirmed I agreed. I also notified surgeon that Midnight Sun would transport me to and from surgery and care for me afterwards. I called repeatedly as surgery day approached (and so did doc's office) to no avail. Neither of us could get a call back. Meanwhile Home Care Assistance of Anchorage, whom I called early on to tell them I decided on Midnight Sun CALLED ME TO MAKE SURE I WAS OK AND SET UP FOR SURGERY. Moral of story: I should have enlisted Home Care Assistance of Anchorage to do the job right from the beginning.

charlianne witt

Feb 8, 2019

This is not the greatest company to work for.. the communication between the office staff, employees and clients is very poor. My client never recieved a call or notification if a caregiver couldn't show up to their shift (which happened frequently) so many times my client went without care. They made very little effort in contacting her or her family and the scheduling was a mess most of the time. As an employee I've always been on time and compliant but received only a 25 cent raise for the two and a half years I worked for them. I had to ask for my paid vacation 6 times before they finally gave it to me. This was not a good company to work for as a caregiver as well poor service for my client.

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Questions & Answers

Hi im looking for a job abd i am willing to take any time if i have a chance. Can you help me?

Jan Salapo | Sep 20, 2019
Midnight Sun Home Care Inc | Sep 19, 2021

We are hiring. Please visit our Careers page to learn more and to apply: https://www.midnightsuncare.com/careers/

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How do you select your staff?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

Each Midnight Sun Home Care caregiver is thoroughly screened, trained, insured and bonded for safety and security. Before being considered for hire, each caregiver must pass in-depth reference checks, criminal background investigations, and driving record reviews. Only caregivers exhibiting the highest level of attentiveness, compassion, moral character, and professionalism become members of the Midnight Sun Home caregiver team.

What are the minimum hours of service provided by Midnight Sun Home Care?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

There are no minimum hours of service required. We customize our care plans for all of our clients to help them maintain the lifestyle they want.

Does the same caregiver give service on each visit?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

We do our very best to have only one caregiver assigned to a client because we know how important the caregiver/client relationship is. However, there may be times when a caregiver is ill, on vacation, or has extenuating circumstances, in which case another carefully selected caregiver will work with a client.

What are my payment options for home care services?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

Our home care services can be paid for via private pay by check, credit card, or cash, as well as long term care insurance and VA benefits.

Are your caregivers insured and bonded?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

Yes. All our caregivers are employed by us and are insured and bonded for your protection.

Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?

Midnight Sun Home Care Inc | Sep 19, 2021
Midnight Sun Home Care Inc | Sep 19, 2021

You can reach someone from our office 24 hours a day. We transfer our office phone to an after-hours cell phone so someone will always be there to answer your call.

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