Chili's Grill & Bar

Category: Tex-Mex restaurant

Address: 12800 Hall Rd, Sterling Heights, MI 48313, USA

Phone: +15862540660

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Steve Litwin

Jul 9, 2022

On of the worst Chili's that we've ever been to. The place was 3/4 empty and they sat us in the back near the kitchen and bathrooms. Normally sitting by the kitchen is good because the food is hotter, but not here. My classic nachos were cold as ice and my mom's hamburger was way overcooked and the fries were cold. The waiter didn't give us any napkins and when we asked for napkins we got a total of 3. For a family of 4. Normally I like Chili's. The food is good, the service is attentive. But not at this one. Until service and food improve, avoid this one.

lee-ann Brouwer

May 1, 2022

Terrible service. Let me start by saying I love Chili's. This location was by far the worst experience I have had in the restaurant industry ever. Waited 35 min at front door before seated. Restaurant was empty. When seated we realized we were the 5th table for 4 servers. Waited 20 min before we got our order taken. We ordered wine and had food order right away because we were waiting so long. We already invested so much time we didn't want to walk away to start over at another restaurant. We sat talking to each other..dirty tables all around us not cleaned . Finally our soup comes and still no wine. No chips and salsa even offered. No water. Not silverware and not napkins. The service was terrible. No one asked how we were doing. The wine Finally came at the same time as our meal. And the glasses were filthy. Disgusting. Had lipstick on them. The server didn't care and at the end we passed by the manager and he said sorry but it was fake. Terrible. No compensation. We were there for a very long 1.5 hours. Never again for this location.

Mega “MegaMouse” Mouse

Mar 6, 2022

We got carry out, so we could eat it at home. To bad you have to pick a star, should be able to click 0 stars. The chicken had no taste, and when you bit into it, no joke it was like eating a rubber ball. Very DISGUSTING! Save your money go somewhere else.

Nicole McGill

Jan 23, 2022

Husband ordered carryout tonight. Got me a salad with chicken on it. The chicken was RAW! Obviously not eating that. He got fajitas and the chicken was like the kind you buy in the bag in the freezer section. Bland, tasteless and rubbery. Very disappointed and will not be going back.

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Questions & Answers

Does the Hall Rd location have WI FI?

Susan Sweitzer | Jan 17, 2019
Janice B | Jan 18, 2019

Yes

Does anyone know if this location offers the kids eat free Monday or Tuesday night thing?

MO3 | Jan 17, 2019
Aprillynn Savage | Jan 18, 2019

I think it is on Tuesday

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What is small plates?

Gail Tront | Jan 17, 2018
Barry Duty | Jan 18, 2018

Typically its appetizers or ala cart type items.

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