AT&T Store

Category: Cell phone store in Tampa, Florida

Address: 5710 W Waters Ave, Tampa, FL 33634, USA

Phone: +18137658895

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Edward Samuel Torres

Sep 10, 2022

Excellent

Astro TS

May 26, 2022

Horrible experience all around. They lied to me about how much my old phone was worth so I would buy a more expensive one. I had the old phone with me but it wouldn’t update the new phone in the store so I did it at home. I didn’t find out they lied until I came back to turn in the old phone. Plus they signed me up for insurance on the new phone after I told them I didn’t want it. Definitely go to a different store. This one is terrible.

Joanny Munoz

Apr 14, 2022

Horrible horrible Experience! Poor customer service yesterday to pay a bill there were 2 sales rep and the supervisor name Jonathan. First of all I was not acknowledged by none. Jonathan was the one that took care of me he looked annoyed and bother when I said I needed to pay my bill. He promptly asked me for my phone number and proceeded to ask for my ID. Not friendly at all!!! Right after I asked him how much would I need to pay to upgrade my phone he said you owe $33 and then you could upgrade i proceeded to pay the amount due. Right after I paid it he said we do not take cash for taxes on upgraded and I asked what did he mean since I had already made 2 transactions in cash. He reply it’s the company policy I said am confused. I called At&T customer service and they said there is not policy that indicate they cannot take cash. I promptly asked him for the Store he acted like he didn’t know and gave me the address I reply I need the store location not the address he got annoyed and let me talking by myself then I asked who was the supervisor he said me then I asked who was the store manager he reply Luis I said may I speak to him he said am the one in charge he’s not here. At that point I felt discriminated and embarresed by the way I was treated at that location. I would never never visit that store. Worst customer service I have experienced in my life. Store location YXKG supervisor name Jonathan

Christopher Ramos

Jan 31, 2022

Wors pleace ever the gus dosent know what they are doing

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Aug 20, 2022
AT&T Store | Aug 20, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Tampa location and see them in person.

Do you carry the iPhone 13?

AT&T Store | Oct 24, 2021
AT&T Store | Oct 24, 2021

We usually have enough stock of all the newest iPhone devices and make it easy for you to buy online and pick up in the store.

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