Holiday Inn Winchester SE-Historic Gateway, an IHG Hotel

Scott Perry

Super clean place. We were a little nervous, because I think it was only 3 or 3½ stars, but it was great. Staff was friendly enough, room was very clean, orderly, and bathroom was stocked with essentials. Unfortunately, we had to depart early, so I cannot comment on the breakfast that was included. Definitely would stay here again if passing thru this area

Janet

Positive: This Holiday Inn was one of the most up-to-date hotels we¿ve stayed in. The room and surrounding grounds were neat and clean. The section where our room was was quiet. Breakfast was served but not complimentary. Worth the price. Negative: Breakfast was not complimentary.

Bonnie Nurick

This hotel is consistently excellent. The rooms, the gym, and all public areas are always clean and well maintained. All of the staff are welcoming, friendly and helpful. The breakfast is delicious and prepared as ordered. The chef and waitress, Robin, are attentive and consistently aim to please.

Ele 2019

We cannot express how disappointed we were in our recent stay in this hotel. On a positive note our check in went well and we were greeted by a very friendly staff member. We had chosen this hotel on our way from Florida heading home to Ontario, firstly because of location and secondly because of the beautiful outdoor pool. We arrived, very tired from a long drive, quickly changed and headed to the pool. To our surprise a note was taped to the pool entrance door advising it was closed for maintenance. The note advised we could use the poolside chairs. Well sitting beside a scum topped pool is not our idea if relaxing!!!!! Disgusting!!! No mention of the pool issue was mentioned at time of booking or check in !!! Back in our room we were greeted with a disgusting green dirty cleaning rag on our bathroom counter (obviously the cleaning staff had accidentally left it). Upon further review of the bathroom we realized our shower curtain was ripped in two different areas. In our living area of the King Standard room we had to view a large black dirty spot on the ceiling, honestly we have absolutely no idea what it could have been from. I then went to draw open the curtains which were grossly dirty as well. This room was so below our expectations we cannot even explain how dissatisfied we are. We expressed our deepest concerns during our stay and we were awarded a slight discount on our room rate. While this was appreciated we cannot express how dissatisfied we were in a brand we’ve been loyal to for years Holiday Inn !!!!! This hotel needs a lot of attention and we really hope the ownership of this hotel takes our comments seriously. At this point in time we would not recommend this site for anyone to stay in. This is very disappointing because the location of this hotel to everything fun in Savannah is so perfect. Please, please, please take our comments seriously and act on them!!!