Hertz Car Rental - Woburn - Main Street HLE

Genie Ngo

They charged me an extra day for insurance. I called multiple times. 2 people said they would call me back and every other time they would put me on a long hold and then hang up.

Barbara Falabella

I did reservation . When I come say no car available. Never more.

Lourdes Rodriguez

It is legal to drive with a Massachusetts ID that is an expired drivers license as long as YOUR ACTIVE DUTY IN THE MILITARY!! Hertz was shown our active duty ID and we were refused our vehicle. A slap in the face!!! Management get with the program and pass along to all locations. Woburn, MA get with the program!

Robert Picou

Absolutely, worst customer service I have ever experienced with Hertz. Rented a car from the airport, but while driving car started sputtering and check engine light came on. I was close by, so I came here and they refused to do anything to assist. Not help get road side assistance or anything. Literally told me I am closing in 15 minutes and I am not helping you and walked away. I would NEVER rent from this location ever. They need to train their employees better.