Wetmore's CDJR

Dexter Turner

Folks I am writing this review without even seeing the vehicle I have purchased. I have a background in the car business and buy cars WAY too frequently. I was helped by David the salesperson and Sue the finance manager. I am in Greenville, SC and found a vehicle I had to have at this dealership. David was kind enough to take care of several requests that I had to make the decision to purchase. He was very patient with me with absolutely no pressure. I tried to steal the vehicle, they wouldn't let me. I paid what was fair for the vehicle, they made a profit without trying to gouge me. Now comes the best part.... Sue the finance manager took over to handle financing, warranty, gap etc. I have never in my life felt a finance manager was the one looking out for ME. She fought to get the best rates, affordable gap insurance (dealers here charge $1,500) all the while making 100% sure I was taken care of. In 35 years of buying and selling I have never seen someone like Sue. She is absolutely the best I have ever seen at her job. The different state laws, registration, and property tax didn't phase this dealership and they bent over backwards to close this deal. They have some fees, like all dealers do, but this one provides service beyond expectation. I don't mind paying a little bit for that. Listen carefully... if they have a car you want and you don't buy from them, you're an idiot. Great job guys! Now to figure out how to get my new car home!

Dante P

If I could give no stars I would. This was the worst car shopping experience of my life. I ordered a 2022 Jeep Rubicon from them in may. I specifically ordered black exterior and black interior. Well 4 months goes by and the Rubicon finally arrives and I get a text message from the sales person Kyle Ouellet saying that he accidentally ordered me brown/tan interior. I was immediately turned off of the purchase. To make it even worse, I got an email from jeep saying my car was delivered to this dealership on August 2nd…. I didn’t hear from them until august 8th, and that’s only because I called to see what was going on! If I hadn’t reached out, I don’t know when they would have notified me my vehicle was delivered. So my car sat in that lot for a week and nobody notified me haha. Scott Brittingham Jr the general manager blamed it on Jeep, and stated that Jeep never gets their delivery dates right. The whole thing was sketchy. I was promised by Kyle that he would notify me the day of delivery or possibly 24 hours in advance…. Didn’t happen. I also asked for no license plate bracket to be put on the front bumper because I didn’t want holes in the bumper, Kyle assured me that wouldn’t happen. Well, when I looked at the car, guess what. There was holes drilled in the bumper. Can’t make this stuff up. You would think that dishing out $60,000 maybe your wishes would be listened to carefully, but no, not at this dealer. They are smug and rude. After complaining about the issues they offered to re order me another rubicon with the correct seats. Which would have taken 4-6 months. Naturally I was upset, so I asked to be compensated further, and I was told no. So I told them they would be getting some negative reviews, and the general manager Scott Brittingham Jr told me if you are gonna threaten us with bad online reviews we don’t want your business, get out. So I left unhappy. Ruined my entire jeep mood, don’t know if I will be purchasing a jeep in general anymore because of this experience… and if I do it DEFINITELY WON’T BE with this dealership. Please do not shop from them, they will try and squeeze you for every penny and will be shady in the process, and if you complain enough they will ask you to leave. Absolutely terrible experience. I’m contacting Jeep/Chrysler next. STAY AWAY!!!!!!!

C. Thomas Jackson

Honestly felt uncomfortable from the moment I walked in. No eye contact was made, no hand shakes, seemed like I was more of a bother than a potential customer. When I asked to see vehicles was told they were outside go talk a walk. Sales 101 engage your customer and make them comfortable. Last time I'll be here sad to say, I'm a big dodge/jeep/ ram customer and will be going elsewhere.

Gregory Saad

Truck manager tells me what they paid for a trade in by accident and then tells me there’s no room for negotiation on a truck that’s sat at the dealer for 8 months with a $13k mark up? Ridiculous mark up and they offer below market value on trade ins. Typical price gouging dealership.