Spectrum Store

Category: Internet service provider in Worcester, Massachusetts

Address: 867 Grafton St, Worcester, MA 01604, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Michael Urban

Sep 16, 2022

Absolutely horribly run. Spectrum should be embarrassed. Always a wait, never the right information, complete ripoff.

T

Sep 15, 2022

I came in the store just wanting to see if I could transfer my number to a different phone. I was the next in line. A worker told me it would take 2 seconds to see if the phone was compatible and had me wait in the corner room. He legit took 3 other customers while I waited and an hour later I finally asked another worker to quickly check just so I'm not making my kids wait for no reason. The worker looked at the phone and instantly said I cant use it. I thanked him and left. I get they work on comission and I wasnt buying anything, but setting me aside telling me hell be right back and then taking 3 other customers is a bit ridiculous. Switching companies just for the fact of that employee. I really enjoyed spectrum other wise

C O Voccio

Sep 15, 2022

Worst internet service I have ever experienced. Goes down constantly. The wi-fi isn't even strong enough to reach my whole apartment. I've been without internet for a day now, but they can't get anyone out to look at it for over a week. Worst, they have a monopoly in Worcester and you have no choice but to use them. I'm supposed to be able to work remotely, but can't do that without internet!

Nahani Meuse

Sep 13, 2022

Helpful staff. Pretty lengthy wait to speak to a representative.

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Questions & Answers

Is there an outage for 01602?

[email protected] Bugsytrot17 | Sep 19, 2018
Kyle Reece | Sep 19, 2018

No

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Should we set a day and have a few thousand people mob their Grafton st office? This company is thee worst and shouldn't be in business

710 Breeds | Sep 19, 2018
S | Sep 18, 2021

Unfortunately, that would only result in legal prosecution, or worse, unnecessary and unjust police violence. There are other legal ways to hurt them though. Not giving them your money is the most obvious solution.

Represative the are wack unrespesful wack

jadriell sambolin | Sep 19, 2018
S | Sep 18, 2021

I can attest to that. CS rep literally told me "I have no idea what I'm doing".

is there an outage at 01604

Jon Latino | Sep 19, 2018
Anthony DeFrino | Sep 18, 2020

Yes no Fox Sports SF v Balt. Not on!!!

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Is there an outage for 1605 on cable tv

jaay Dee | Sep 18, 2021
Jerry Kenneth Heard (JARROCK) | Sep 18, 2021

I am sorry because I have no idea.

Anyone know when this bs blackout will be over some of us actually have to work online.

pierce queenan | Sep 18, 2021
Metro Pcs | Sep 18, 2021

Negative sry

Is there an outage in 01604

Lydia Otenewaa | Sep 19, 2019
emerson pessamilio | Sep 19, 2019

All set now...I had too

why is the charter spectrum website so slow to load?

Margot Thompson | May 21, 2022
Jon Zen | May 21, 2022

Hi Margot , it could possibly be that you need to upgrade your Spectrum internet connection speed. 😉

Is there a outage in 01604

Sharon Wright | Oct 23, 2021
J. Njenga | Oct 23, 2021

😳😳

I have been here for 2 weeks & have nothing but trouble with internet. I work remotely. Is this the norm for Spectrum? Disappointed!

Janice O'connor | Sep 18, 2021
The A Team | Sep 18, 2021

No! Call the folks at Spectrum and ask them to swap out your Modem and your wifi router.

Is there an outage in area 01605

Wilfredo Lankist | Sep 18, 2021
Brian Pacheco | Sep 18, 2021

No

What happened to service todsy

A Google User | Sep 18, 2021
S | Sep 18, 2021

It went on the fritz most likely. Charter's almost certainly to blame, not you or your network.

is there an outage in 01604

Robert Shea | Sep 18, 2021
Marion Russell | Sep 18, 2021

Not at all

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Is there outage in 01606?

banita bhujel | Sep 18, 2021
Al | Sep 18, 2021

Call spectrum....

Do I need to make an appointment to visit your store?

Wanda Boria-Flores | Sep 18, 2021
Brett Balyk | Sep 18, 2021

No but you have to stand in line outside..only a certain amount of people allowed inside at once

Is spectrum down in 01068

Catherine Renzulli | Sep 18, 2020
Mr Febus | Sep 18, 2020

No I don't think so but just in case download the spectrum app it will help you alot

What happened to channel 5 ABC?

Elaine Moran | Sep 18, 2020
Sussie Q | Sep 18, 2020

Don't know but it's back up

What's going on with the Fox channel

Natasha Padgett | Sep 18, 2020
Natasha Padgett | Sep 18, 2020

It's weird after the game it came back. I'm guessing that they blocked the channel for that game for some reason 😠😤🤬😡

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What are your hours on Saturdays?

Linda Granville | Sep 18, 2020
Rev. Bishop David Mercado Sr. | Sep 18, 2020

For???? And i think you have me confuse

Outage on 01604

leticia roman | Sep 18, 2020
danny311420 reviews | Sep 18, 2020

Huh?

Is there an outage in 01602

Mary Pat LeBlanc | Sep 18, 2020
Mr Febus | Sep 18, 2020

No I don't think so

Do the new cable boxes have on demand ?

Jon Gardner | Sep 19, 2019
Mike Allard | Sep 18, 2020

Yes they all do

Is there an outage for 01609?

Clare Merva | Sep 19, 2019
Jonathan Tidman | Sep 19, 2019

Yes will be resolved shortly

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Is cable out in 01542

Sheila Iandoli | Sep 19, 2019
Mr Febus | Sep 19, 2019

Yes I think so

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Is there an outage in 01501?

Christopher Correia | Sep 19, 2019
Jesus Segura | Sep 19, 2019

Nope

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Do you have cell phones in store?

jermaine johnson | Sep 19, 2019
Jacob McConner | Sep 19, 2019

In Worcester store they have phones I got my phone from them

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Is there an outage in 01609?

Lew Rose | Sep 19, 2019
Boomsquad 92 | Sep 19, 2019

I really dont kno to tell u the truth very srry couldn't be helpful for u

Is there trouble with 01603

Sandra Metcalf | Sep 19, 2019
Mr Febus | Sep 19, 2019

I'm not shor but they always having problems

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Do they have a direct number ? Grafton street Worcester

Darcelle Clark | Sep 19, 2019
Jacob McConner | Sep 19, 2019

Is no direct number to any store ever spectrum policy

Are there problems with Internet at 01585.

Carol Miner | Sep 19, 2019
Gisela | Sep 19, 2019

There always problems with Spectrum. They offer the worst service. Which is why I switched to Verizon Fios.

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Is it possible to just call the spectrum store?

Robert Wilhelmi | Sep 19, 2019
Jonathan Tidman | Sep 19, 2019

Of course they have excellent hold music

In Worcester MA what channel is the CBS Sports Network?

Richard Rogan | Sep 19, 2019
Steven Febus | Sep 19, 2019

I don't know I don't have cable I only have y5

why are some channels off "temporary off air" in worcester ma.

Diana Masterson | Sep 19, 2019
emerson pessamilio | Sep 19, 2019

Check your channel list , maybe Spectrum change ur plan without ur authorization

how do I remove Closed Caption from my TV?

MARIANNE ROSOSKY | Sep 19, 2019
Jonathan Tidman | Sep 19, 2019

That is a t.v. setting on menu. Not usually a cable setting

Do you open on Sunday

Thomas Ochieng Ogolla | Sep 19, 2019
emerson pessamilio | Sep 19, 2019

Yes...the one at Grafton St opens 12 close 5

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What is "broadcast tv surcharge"!!!

tina lewis | Sep 19, 2019
emerson pessamilio | Sep 19, 2019

Another way to take your money Tina....get rid of cable... I just did last week.

Is there an outage for 01610

Linda Aubin | Sep 19, 2019
Noelia Febles (Noel) | Sep 19, 2019

Yeah but only one side of the street

Is there an outage for 01604

Robin Stacy | Sep 19, 2019
Jonathan Tidman | Sep 19, 2019

I would call the cable company

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My remote control stopped working . Can I get a new one at the grafton st location?

Mark Campbell | Sep 19, 2019
Luis Duran | Sep 19, 2019

Yes you can

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Why is on demand feature not updating/working? It’s been down since March 1!

Jeff Sullivan | Sep 19, 2019
Gisela | Sep 19, 2019

Have you contacted Spectrum?

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Whats going on with cable. One of my boxes suddenly all channels are saying temporarily off the air. Started a week ago with a few, now its all.

Denis Leboeuf | Sep 19, 2019
Jonathan Tidman | Sep 19, 2019

Its the data interference in the cables. Changes with weather and line service. I use Spectrum for the internet only, no problem

Is there an outage 01604?

G-Girl | Sep 19, 2019
sarah rivera | Sep 19, 2019

I am in 01605 n 01604 is across town.

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Do they take cash payments at this location

A Google User | Sep 19, 2019
Luis Duran | Sep 19, 2019

Yes

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has anyone been having problems with their dvr recording and playing for the last two weeks

ms foxwood51 | Sep 19, 2019
Bledi Demirazi | Sep 19, 2019

They are having a system bug

Is there an outage in 01605?

Jane Pickett | Sep 19, 2019
William White | Sep 19, 2019

I'm not in that area sorry

Is there an outage 01604

John Brusco | Sep 19, 2019
William White | Sep 19, 2019

I really dont know I'm not home if so my roommate is upset

Is the store at Webster open today veterans day

patricia alvarez | Sep 19, 2019
Gatescaper | Sep 19, 2019

Should be.

Is there an outage in 01609?

Danielle McMullen | Sep 19, 2019
Hector Diaz | Sep 19, 2019

It was yes

Is there an outage at 01606. Worcester ma

Dave Tucker | Sep 19, 2019
Hector Diaz | Sep 19, 2019

Not in my are 01605

Can someone return the box on your behalf

Lulu’s Kitchen | Sep 19, 2019
Gatescaper | Sep 19, 2019

Yes but make sure they get a receipt.

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New Spectrum cell service and phone LG K30 Do I need an appointment at this store?

marie darsch | Sep 19, 2018
Steven Gustafson | Sep 19, 2018

They have cell service in MA. Now.

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What are they hours

Love Nonya | Sep 19, 2018
jc graphics | Sep 19, 2018

regular work hours and Saturdays and Sundays

what time does the office on grafton st open

Steven C Litchfeld | Sep 19, 2018
mickey martinez | Sep 19, 2018

9 am

Is there an outage for 01603

Kelly Tomaszewicz | Sep 19, 2018
Gatescaper | Sep 19, 2018

Call the number on the bill, you might get better results

Is there outage for 01503

Nicki Piersol-Freedman | Sep 19, 2018
Michele Ramig | Sep 19, 2018

Yes

Is there an outage in 01568

Paul Porcella | Sep 19, 2018
Barry Hanson | Sep 19, 2018

Yes sir

Is there an outage for 01569

Brian Hall | Sep 19, 2018
Kyle Reece | Sep 19, 2018

No

Is anyone else having issues with internet in 01606?

Dan Murphy | Sep 19, 2018
jeremy h | Sep 19, 2018

I'm in 01605. No issues

Anyone else having problems with cable?

Lisa Braswell | Sep 19, 2018
Monica Amofah | Sep 19, 2018

Yes all stations say unavailable. I unplugged my box and it reset fine.

Can I get a replacement modem for my internet today? Mine died during power outage.

Taryn SanMartino | Sep 19, 2018
mshell420ya | Sep 19, 2018

Yes you can. Just bring an ID with you. It may not be the same modem if they don't have the same one in stock. If you are looking for the same exact modem I'd call first to see if it's available.

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is nbcsb available in Holden Mass

David O'Brien | Sep 19, 2018
Arben KAMANI | Sep 19, 2018

I think so

Why when I tape s show, I cannot view other channels?

Jim K. | Sep 19, 2018
mshell420ya | Sep 19, 2018

if you record 2 shows , you can only watch one of the two shows your recording, or a recorded one on the DVR while the other 2 are recording.

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How much is the fight tonight

Carol Lawrence | Sep 19, 2017
Francisco Guerrero | Sep 19, 2017

Boxing - Floyd Mayweather vs. Conor McGregor Available on Pay-Per-View - $99.99 on chartee

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