Coastal1 Credit Union

Ruth Stone

Have been long-standing customer of PCU, generally dealing with the East Providence branches, but decided yesterday to go to the Smithfield Ave., branch for convenience reasons. I will never return for many reasons. First, the customer corral was set-up in the opposite direction, which was disorienting. Then one of the tellers stood up in the customer area saying she could help me. I asked her "from where?" Said she was working the drive thru window, and could help me. I waited to go to a real telller.I Made a small withdrawal, and ending up leaving most of it behind. Just a really frustrating experience.

Nate

Traded in my car and had an automatic payment withdraw funds from my account. Making the deership over pay for my new vehicle so now I have money in limbo that I can't seem to get back because there's no way to speak to an actual human being.

Chilling In R.I.

Keep locking me out of my mobile account for no reason. Makes my life miserable. Apparently they don't need to fix that because it's not too inconvenient.

Kathy Merrigan

I could not get through to talk to anyone!