Saks OFF 5TH

Category: Department store in New York

Address: 125 E 57th St, New York, NY 10022, USA

Phone: +12126340730

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Alex Mastoras

Sep 17, 2022

Got great buys 😌

Adrienne C

Sep 14, 2022

I walked out, leaving over $100 worth of clothes at the checkout line. The final straw was watching a cashier walk away with a long line, a manager walk back and forth, ignoring the line, effectively 1 register open and another associate opening online orders and putting them on hangers. On what planet does that take priority over the customers standing there??? Wouldn't you think to have it be all hands on deck then get back to restocking? To add insult to injury, no one communicates with the customers. No acknowledgement, no apologies....nah fam. My time is valuable and my money is precious. Oh and the fitting rooms look like something off of Fordham road. No curtains, dirty, run down, no chairs, no hooks. They have at least six rooms sealed off, which I had to use one and they were clean. Make it make sense.

Kelly Rousculp

Sep 12, 2022

Such a shame! Could be so great, but it's NOT! I spent a lot of money over the last few years with great deals shopping online at Saks OFF 5th. But after an issue came up, their customer service proved to me that it's not worth the loyalty. Great if there's no problem, but HORRIBLE if anything goes mildly wrong.

Matt Meany

Sep 12, 2022

Good deals.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can an online order be returned to the store on 57th and Lexington Ave? Mary A. Susnjara

mary susnjara | Sep 18, 2021
Cheryl Bassett | Sep 18, 2021

It was my first time shopping at the store. You probably can return items purchased online for a refund

Read More

Are you open tomorrow Christmas

Renee Sheivachman | Sep 19, 2018
Diana Maran | Sep 19, 2018

Ditto ....... No

Read More

Can I return a PayPal and get my refund?

Mary R | Feb 20, 2022
Chiniwins Bastards | Feb 20, 2022

Of course

Yes, you can return online orders to the store.

Goddess | Dec 22, 2021
alex llorente | Dec 22, 2021

Yes

Do you know if they have Steve Maden shoes?

Monica Colin Torres | Sep 18, 2021
Princess Leah | Sep 18, 2021

Yes they do

Read More

are the fitting rooms open?

Val Valle | Sep 18, 2021
Simon Torres | Sep 18, 2021

Nope

How long does delivery take from Saks off 5th ave. NYC to Rochester N.Y

Terrence Miller | Sep 18, 2020
Brian Mayers | Sep 18, 2020

Rochester upstate NY?

Read More

Can I return merchandise to this store location I purchased from the main location on Fifth Avenue?

Paul DiFanti | Sep 19, 2019
Steve Harris | Sep 19, 2019

No idea. I would assume but you should probably call to not waste time and get pissed

Read More

Do you sell barracuta jackets?

Thomas K | Sep 19, 2018
Diana Maran | Sep 19, 2018

Call them and ask.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places