Address: 3555 Co Rd 49, Stanley, NY 14561, USA
Phone: +15853600775
Sunday: Closed
Monday: 6AM–4:30PM
Tuesday: 6AM–4:30PM
Wednesday: 6AM–4:30PM
Thursday: 6AM–4:30PM
Friday: 6AM–4:30PM
Saturday: Closed
Matty D
Save yourself the hassle and just use some other local disposal service. I signed up for a new account, had weeks of trash building up in my garage with no toters. They told me to put the bags at the curb, then lied to me over and over for 3 days saying someone would pick them up. Finally, they told me that they couldn't pick up the trash because it wasn't in toters (that they failed to provide for over 3 weeks since my service started), because the truck in my area uses one of those lifting arms. After hauling the trash back to my garage (had to pick up all the trash the animals got into over those 3 days), I can't even get them to pick up the phone to cancel my service or refund my payment. Just use a local service company, there appear to be half a dozen in most areas. (to be cross posted anywhere near my home in Canandaigua area)
Edward Njeri
Very fast loadings and friendly plus helpful
Ken Schroeder
They bought out the previous company. They're almost twice as expensive as the competition. If they miss your pickup it's too bad, no credit, no they won't swing by and get it, no they won't call you if there is a problem no matter how many times you fill out their form. I just went 2 weeks with no pickup, no response, they finally came, two days late. I basically have to leave the cans at the road all the time. I'm paid for a few more weeks and I'm going to another company, They can't be worse, I know they'll be cheaper. Zero customer service. It used to be you beat the competition by having good service, now a days they buy the competition out instead. All I want is a company to do the job for a fair price and resolve issues if they come up. I've had them for at least 6-8 years but enough is enough. This is how they treat a long time customer.
mahdi heshmati-moghaddam
Perfect place to pick up load. Truckers, in and out in less than 30 min. 6-30-2022
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Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.
No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.
Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.
No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.
Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.
Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.
Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.
Our billing is monthly so if you have any service during the month you will be billed for the entire month.
Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.
Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.
We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.
No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.
The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.
Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.
Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.
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