Cricket Wireless Authorized Retailer

Kerry Rosenthal

I received a phone for my birthday and my partner just went to our carrier of many years now to get help on transferring information, today, 5/2/22. I had a glass protector which he asked him to put on, and he refused because we didn’t get the phone there. It was a big guy that helped him. We have been using you as a carrier for a long time and never missed a payment. I find this rude and insulting. I have gone to other stores to have help with screen protectors and never had someone say no. This was done at the Cricket store at 820 St. Route 9 Ste 1311, Queensbury, NY

Ashley Sauls

I recently moved to New York from Florida and had to switch services due to the company service I had in Florida I couldn’t get service here Ryan was very helpful funny guy great sense of humor and friendly I walked in as a single mom of four kids needing phones for 3 of my family members he made sure I got the best deal with great phones and accessories to go with them as I got to talking he told me about things my kids would enjoy in the area and about the school and assistance I could get plugged into in the community I feel he went above and beyond to help me find my way in the new city I was unfamiliar with he wasn’t just a great employee of cricket but a citizen to his community anytime I’ve had a issue with any of my devices he has been willing to help me solve the problem without hesitation!

Amber Coffin

Terrible customer service. The lady staff were nice. Manager guy messed up a transaction and sent our whole day down hill. Yes, a whole day trying to fix the issue.

Linda Mitchell

Very friendly employee got what I needed was very satisfied.