Dunkin'

Category: Coffee shop in Mahopac, New York

Address: 969 US-6, Mahopac, NY 10541, USA

Phone: +18456284060

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

Yung God

Jun 25, 2022

The woman that is at the drive through taking orders, Sidalia, is very, very nasty. She made sure to tell me to “Order everything right now” after every item. After I finished my order she said “Thats it? If its not everything you’re not ordering anything else at the window”. I pulled up to the window and she spitefully made my order incorrect after reading it back to me. This is not the first time she has been extremely rude and disrespectful with me through the drive through, there have been multiple other occasions, and ones where she has been saying disrespectful and disgusting things to not only the customers, but her co-workers as well, she had told one of them it was their fault their baby was dead while I was waiting for my coffee on another occasion. I have seen her on multiple occassions arguing with her peers, but this visit was enough for me to finally say something. She is a big problem and continues to drive away customers, and from some of the people who have quit working there, she has gotten them to quit through her psycopathic antics and poor social skills. I continue to wonder how she is still employed with the way she interacts with people around her. After multiple drive through visits, she is the one person who continues to have poor social skills and ruin my mornings. Sidalia does not run on Dunkin, she runs on Depression and Drama. It seems she has personal issues that she brings to her place of work and its honestly disheartening seeing this location fall from how well run it used to be. I hope they remove this tumor from this location and everything becomes smooth like it used to be. I hope someone in charge sees this review and sits her down because the way she acts is unacceptable. As long as she is there, I will NOT be patroning this dunkin.

Chanel F

Jan 19, 2022

This is my favorite DD 2go2. Always clean, friendly staff, and products you order are consistently delicious. You can sit, read, or join a friend. Due to inflation, it's getting a bit pricey. I paid for a Senior behind me who, I heard her say she just turned 85 n touched toes. Well worth my $20, even tho I'm struggling myself.

anna moglia

Nov 14, 2021

DISASTER!!! This location is an absolute disaster!!! It boggles my mind that this establishment is still standing. There is absolutely no leadership from management at this store at all. I find it disgusting that I can't even walk into this location with my 5 yr old daughter because of the vulgar and offensive language that is used amongst the staff. It is pathetic that it took staff 30 minutes to create my order when I was the ONLY patron inside the store!! The wait time at the drive thru is ridiculously long ... EVERYTIME!! My order is made wrong.... EVERYTIME!!! It's pathetic that I have to order my iced coffee black and then take it home and add my own flavored creamer because the staff can never get it right. A complaint has been emailed to corporate because obviously these countless reviews mean absolutely nothing since management has failed to improve the customer service at this location. This Dunkin Donuts is in desperate need of am intervention from corporate.

Jillian Roth

Jan 21, 2021

Alysia was extremely patient with us this morning! There was a long line forming while we gave our long order, but she took the time to get our order right and never made us feel rushed. She is a great employee and made our trip to Dunkin very pleasant!

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Questions & Answers

They need to adjust the hours, according to the person working they close at 10?

Angelica Mandl | Feb 14, 2019
Steve K | Feb 15, 2019

Not enough traffic and people coming in at that late hour

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Do you have cream cheese and bagels and forks and paper plates

jean arena | Feb 14, 2019
Steve K | Feb 15, 2019

Yes to all if you ask

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