Build-A-Bear Workshop

Jerry Papandrea

Fun and friendly staff!

alora ashline

I cried after leaving build a bear today. I brought my 2 toddlers into this location; knowing I have a 1 year and a 2 year old, I knew it could go two ways. I am beyond thankful for the assistant manager Erica for EVERYTHING she did for my family. My 2 year has speech delays, and therefore signs instead of trying to talk and Erica was not only extremely patient with my son, she signed to him and was absolutely one of the nicest people I have ever encountered. She was nothing short of amazing. She had my son help, she signed with him and talked to him very calmly and made sure he understood everything. I could not be more grateful for her. She took her time, she signed with him, and was an absolute angel. Thank you Erica for everything today, and I hope we see you again sometime!

Ryan Lewis

The bears weren't too pricey and the employees were very kind and helpful. It was my first time ever "building" a bear, and I enjoyed my experience much more than I thought I would. Definitely recommend this place for families!!

Heather Perreault

Today I took both my children to get their birthday bears (pay your age bears). It was great until the employee Madeline helped us. She was very overwhelming, loud, and scared my 2 yr old daughter. She was offering things to my children that cost money without asking me such as sounds ($5.50 each) and scents ($3.50each). I had to tell her to not give my children options because they will say yes to everything. I didn’t want to be the mean mom who said no after my children already had the items in hand, so of course I paid for them. At one point she mentioned something about if the bear didn’t have a heart it would be dead. Once again she was talking to my 2yr old daughter. She was talking to my 8 yr old about how they have the bumper on the metal pipe that fills the bears because a child could “bash their head and have blood go everywhere” and they’d get sued if a child got hurt. Completely inappropriate. After that I had to ask her to leave us alone when we no longer needed her assistance. When we were ringing up, the manager had told my kids to pick out a backpack($6), once again without asking me first. I had to be the mean mom and tell them no. Then she offered me a cardboard box for a dollar each. At this point I was annoyed so I told her we’d be carrying our bears out. Then she told me I qualified for two $10 gift cards, but I had to pay $10 to get them. Obviously not doing that. The certificate machine wasn’t working either so they couldn’t get certificates. All in all it cost me $60 for two pay your age bears with one outfit each. It’s a ripoff. Will not be coming back.