CVS

Elektra Hammond

Don't get prescriptions filled here. Their computer randomly refuses to fill my meds for 2 days AND I have to call them to tell them I STILL want the meds my doc sent. They lied to me and my doc's office in the same day.... gave me a different amount of pills then promised, and wouldn't fix it without screaming. I still don't know if it's fixed. They wouldn't let me pay out of pocket either.... cause that would have fixed the problem. As a customer since this branch opened, I'm at the end of my rope.

Frank Manfredi

Grace at this location is the best. If anyone at CVS sees this, you have a fantastic employee. We had an immediate need for children's benadryl very close to closing time. I called the store and gave my ETA, she gladly waited an extra 10 minutes for me and was extremely helpful. Good people still left in the world!!

Chris McEntee

Nothing but bad experiences at this location. Bought a gift card there once that the store had an issue activating AFTER they already charged me for it. Was told I had to come back to speak to the store manager (a week later!) and when I did, he tried to tell me to dispute it with my bank when it was clearly a CVS error. Only after arguing were they willing to give me another gift card, which was not the refund I was promised initially. And that's not to mention the pharmacy and the fact that prescriptions are never ready when they are supposed to be. If you're in an urgent situation, you'll be stuck without your medication, possibly for over 24 hours. Avoid at all costs. There are plenty of better pharmacy options in Middletown.

A B

I walked to the pharmacy counter stopping at the drop off window. Walking behind me was a gentleman who I would later find out was Mohammad. I stood at the counter for OVER five minutes as the pharmacist was on a call, lady standing diagonal saw we walk up but continued to do whatever she was doing, Mohammad walked behind the counter and started to do something knowing that he saw me stop at the window. Man walked to the pick up counter IMMEDIATELY there was a pause from the lady and Mohammad to rush to help this man! WOW this was beyond rude! Janet another person appeared to be working the drive thru window apologized for her coworkers ignorance and started to help me. When she left the window to offer assistance all of a sudden the lady standing diagonal from me says she didn’t see me wow I only stood there FIVE Plus minutes. Most ignorant of all was Mohammad who said that man was in the store earlier! He is rude and ignorant. It is thought that his nationality has little respect for women today his rudeness supported that thought! MOHAMMAD is RUDE AND IGNORANT!