Enterprise Rent-A-Car

RFrank Robinson

It's always a good experience for me at the Enterprise office in Grass Valley, CA. The last rental for over one month was especially great for me because of a stressful situation. Natalie was super helpful and made the whole thing go easily.

Michael Wahl

Best rental place in all of Enterprise auto rentals. They always accommodate us to make sure we have a car and frequently upgrade us. They make sure that we are absolutely happy with our business experience with them. Would definitely recommend over anybody else.

Gene Sasville

The new manager helped me with this rental. The insurance company was being extremely difficult and she was on the phone with them for over an hour. She was awesome. This is why I use Enterprise. The Grass Valley branch has always been great.

Brent Bowman

This is for the Grass Valley, CA location on Idaho Maryland Rd. I was in need of a rental the day before Thanksgiving so I could have it early for Friday morning so I could take my primary vehicle down to the CARmax in Roseville, CA for a warranty covered repair. Somehow my over-the-phone reservation was never placed and they didn't have me in their system. They were so busy as well considering the holiday but the young guy there tried everything he could to get me into something but I didn't need a truck and I was so indecisive after that but he was so patient with me no matter my dilemma and frustrations. I decided to walk away that night and try again first thing Friday morning regardless of any turkey hangover from the night prior. Made a reservation online, it was very easy and straight forward, made it for 7:30am when they opened so I could make it to my CARmax appointment. Went in that morning and they had me in a car in under 5 minutes!!! Made it to my repair appointment on time by 10:00am! They were consistently following the pandemic safety guidelines and very professional every time I go in there! Clean office and clean cars.... usually. This car had been dropped off during after hours so it was a bit dirty from weather conditions but wasn't bad, since I was keeping it for a week I kept it clean and had to air up the tires a bit but nothing major at all. I was able to get the CARmax MAX CARE warranty discount ($40 off per day, up to 7 days) attached to the rental so I paid $141.00 for 6 days. Gotta go to CARmax and leave them a review too now! I'm still leaving a full 5 star review as they were on top of it here at this specific location. Very professional!! Great job!!! Thank you!!!Thank you again for taking the time to let us know how we did, Brent. Your satisfaction is our top priority. We hope you have a great day! - ED