Massage Envy

Category: Massage spa

Address: 1500 Oakley Seaver Dr Ste 15, Clermont, FL 34711, USA

Phone: +13522433689

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

Ava Watts

Sep 14, 2022

I have been going here since I moved here 3 years ago. I have been consistent with my facial treatments and my massages and it was feeling good having a place to unwind. It’s hard to be a mom, wife and a healthcare worker. I pay my all my bills on time and I tip when ever I get a service. Today I got my dates mixed up today and I received a call about a no call no show. Today is Labor Day and my child is out of school l. So, I literally thought my appointment was tomorrow 9/6. I explained this to the ME front desk clerk and I asked for a waiver considering it was a mistake. She spoke with her management and they decided that they would only take one of my points. I am upset because I pay monthly and have been a loyal customer despite my original aesthetician and massage therapist leaving. They just lost a valuable customer…. Horrible customer service and management tactics= high turn over rate for their employees and now customers. I’d rather drive to winter garden then go back to this office all based on principle.

Chevelle life Garage

Jun 8, 2022

Just called into see if they take insurance and to schedule an appointment. I was out on hold for 4 mins not to bad, but as soon as she answered I was put back on hold. After 8 mins I gave up. If you’re that busy hire more help as it should t take over 10 mins to get a simple appointment and question answered. I’ll go somewhere else who’ll value my time and money.

Nick Hughes

Jun 3, 2022

I’ve been going here for years. I recently had my wallet stolen and am currently waiting on a new debit card to arrive. Massage Envy cannot book me an appointment with the 4 credits that I have already paid them for (that’s $160 of mine they already have). That’s four months of payments they have of mine and refuse me service because there isn’t currently a card on file? I will give them a card, schedule 5 of the quickest appointments I can get and I WILL NEVER GIVE THESE POEPLE MY BUSINESS AGAIN. They are Insane to think that’s OK business practice.

Shawn McCarthy

Apr 30, 2022

Cool staff. Took the time to explain everything and helped with my back pain.

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Questions & Answers

Do you have someo one who does Trigger point massage

Diana Bravo | Sep 19, 2019
Michelle Reeves | Sep 19, 2019

My masseuse, Tanya does. Shexworksvpat time, and is in high demand. If you call, the receptionist should be able to let you know if any of the other masseuses also do.

Read More

How long is a facial?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 18, 2021
Massage Envy | Aug 19, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 18, 2021
Massage Envy | Aug 19, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 18, 2021
Massage Envy | Aug 19, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 18, 2021
Massage Envy | Sep 18, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

I purchased a gift card for $50.00 at the location in Sanford, can I use that gift card in Clermont?

Tam Carter | Sep 19, 2019
brandie brown | Sep 19, 2019

Yes you can.

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