SERVPRO of Greater St. Augustine/St. Augustine Beach

Sure, our location offers carpet cleaning services as well. Big or small - we do them all!!! Give us a shout - 904-429-4457

The IICRC stands for the Institue of Inspection Cleaning and Restoration Certification. The IICRC has evolved into a global organization with more than 6,000 Certifed Firms around the world. The IICRC established the recognized standards for inspection, cleaning, and restoration and serves as the foundation for basic principles of proper restoration practices. These practices are reviewed and updated every 5 years to keep up with changing environments and advancements in technology. These stands include cleaning carpet, upholstery, textile floor coverings, commercial cleaning and restoration, fire cleaning and restoration, mold restoration, and water damage cleanup and restoration. To become IICRC certified, employees go through specific training to learn each standard and the science behind that standard. Companies that are IICRC certified are expected to uphold a certain level of integrity and excellence. When you hire an IICRC certified company like SERVPRO of Greater St. Augustine/ St. Augustine Beach, you have peace of mind knowing that knowledgeable and professionally trained technicians with the most up-to-date procedures and knowledge will handle your water, fire, or mold damage mitigation.

Along with the training that our staff receives when starting with us, we are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification. Since SERVPRO of Greater St. Augustine/ St. Augustine Beach is IICRC certified, you can feel confident knowing our staff is equipped with the knowledge to restore your property!

When our team is assessing the flooding and damage to your home, we will restore and clean what we can but will provide you with a detailed list of unsalvagable items and even handle the disposal.

Yes! We are committed to the health & safety of our customers. All SERVPRO of Greater St. Augustine/ St. Augustine Beach employees will be wearing masks upon entry of your home and for every monitoring/visit.

Yes. If you are filing a claim, SERVPRO of Greater St. Augustine/ St. Augustine Beach needs your claim number and the name of your carrier. We can then directly deal with your insurer releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available.

SERVPRO of Greater St. Augustine commits to being onsite within 4 hours from the dispatch time stamp but strives to be onsite within the hour if at all possible.

We offer water damage, fire damage, and mold mitigation services. Move outs and content restoration, contents claim inventory services. Reconstruction and rebuild services that may arise due to the initial fire, water damage, or mold loss. As well as a variety of professional, deep cleaning services from bio-hazard and deodorization to carpet and upholstery cleaning.

Our dehumidifiers empty themselves as needed - don’t be alarmed if you don’t see water coming out of the plastic hose. The dehumidifiers and fans are designed to run safely 24 hours a day for days at a time. Please do not touch the equipment unless you suspect a safety issue. Keep children and pets away from the equipment. If a breaker trips or if unusual noise, smoke, smell or leakage from the equipment is observed, please disconnect the equipment at the wall socket then call our office immediately - day or night.

Yes. You will need to be onsite for the technicians to go over what they will be doing and to sign the initial forms that are needed. If you are not able to meet us you will need to either email or fax the forms to the office before the technicians can begin any work in your home. During monitoring visits you will have to make arrangements for our technicians to enter the home during business hours to be able to check drying. If you cannot arrange for a neighbor or someone else to let us in, we will provide a lockbox for your house key. Only you and our employees will have the access code to that key. Company policy forbids us to enter a house with only a minor (<18) present.

Depending upon the conditions, but in most cases, microbial growth can begin to develop within 72 hours of a water damage event. Swiftly responding is crucial to limiting the spread of microbials and secondary water damage. SERVPRO of Greater St. Augustine's primary goal is to ensure the safety and well-being of you and your loved ones.

Each water damaging event presents an opportunity for mold or other microbial growth. The source and type of water (Clean, Gray, or Black--highly contaminated), the severity of the leak, the ambient temperature, and the duration that moisture has been present all have a direct effect on the amount and types of microbial growth. It is crucial that you take action as soon as you realize that a damaging water event has occurred to prevent the spread of the microbial growth in your residence or business.

The drying process starts with the crew and the help of the homeowner if needed first to discover the source of the water leak and stop it. The crew checks for any electrical safety concerns. Our technicians can remove any pooling water from the wet area and use moisture detectors and measuring equipment as well as psychrometric charts to determine the moisture in the walls and the air. The crew can develop a drying plan to determine the best means of restoration for the property. We can then deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process generally takes about 3-5 days to complete, depending on the circumstances.

SERVPRO of Greater St. Augustine commits to being onsite within 4 hours from the dispatch time stamp.

If you are filing a claim, SERVPRO of Greater St. Augustine needs your claim number and the name of your carrier. We can then directly deal with your insurer releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available.

SERVPRO of Greater St. Augustine provides a professional consultation/estimate at no charge. Yes, it is free. We base the cost on this consultation and inspection. We note where the damage happened, what materials were harmed, and how much the water mitigation may cost. This is a professional estimate only. It is determined by the size of the affected area, equipment calculations, proper drying plans, building materials that may need to be removed, and how much containment we may need to set up.

We service St. Augustine, St. Augustine Beach, Vilano Beach, Hastings, Crescent Beach, Casa Cola.

We are open 24/7 365 days a year. We have highly trained crews ready to respond. No job is too big or too small for SERVPRO of Greater St. Augustine. Call us for a free estimate

We offer water damage, fire damage and mold mitigation services. Move outs and content restoration, contents claim inventory services. Reconstruction and rebuild services that may arise due to the initial fire, water damage or mold loss. As well as a variety of cleaning services from bio-hazard and deodorization, to carpet and upholstery cleaning.