Tim Hortons

Category: Restaurant in Novi, Michigan

Address: 47296 Citygate Dr, Novi, MI 48374, USA

Phone: +12484651816

Opening hours

Sunday: 5AM–7PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

athraa jamal93

Jul 21, 2022

I like always to go to this location because i love to meet mary alot she is the best person she is to elegant when she talk to people, thank so much Mary for you hard work

Jennifer Drenning

Jun 28, 2022

This is the Tim Horton I normally go to, they are usually quick or not a long wait time and my order is always right. I don’t go every day, but the lady in drive thru always remembers I like my receipt. I don’t know what was up with her today, however my order was wrong. I always say what I want… I ordered a #7- sausage, egg and cheese crisoant meal, with a vanilla cream donut ( instead of hash brown) and a med Oreo Capp supreme. Today I did order 2 additional donuts, Boston crème and sprinkle chocolate dip. All they had to do was listen, my sandwich was wrong it had folded egg and bacon on it, she yelled at me over the intercom stating they didn’t have a chocolate sprinkled dip donut and then ended the transaction, so my total popped up and the screen told me to move forward. When I came to the window, I thought I had had mid understood her so I asked again about the chocolate sprinkled donut, she yelled at me again, stating they didn’t have it. At this point I was frustrated and I told her I needed a sprinkled donut, whatever kind she has add it to my order or take one of my other donuts away, I don’t care. She said she would and never did. I never got a straw, never got my sprinkled donut, my sandwich was wrong and never got my receipt. I will never return to this location, EVER!

Chains The Punk

Jun 24, 2022

It's alright service and I don't usually wait too long. But they continually get my order wrong. I would say if I used a ratio, it's close to 1-10 times they actually get it right. And all I'm ordering is wrap with both sausage and bacon. They either don't give me one of the meats and I've wasted my money, or they make a completely different wrap. And one time they tried giving me a wrong order despite me pointing out it was wrong because "they already made it". That's not my problem. Do your job right.

Brianna Graham

Mar 27, 2022

Ordered a sausage egg and cheese with bacon on an English muffin … was not given any egg on my sandwich I called to complain and they didn’t answer the phone. A previous time I went to here they charged me for a coffee I DIDNT order. I ordered an ice capp and a bagel. When I got to the window I told the women at the window I didn’t order that and she said I already charged you for it …

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 18, 2021
Robert Mueller | Mar 19, 2021

Wear mask to enter store

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