Avis Car Rental

Franklyn M

Very professional staff! They have my vehicle every time.

Deanne Gabel

We have used this location 3 or 4 times for car rental, and everything seemed to go okay. Today, different story. We went to pick up our car, and I announced myself to the person behind the counter, so as to find our reservation. Extremely transactional only. "License and credit card?" No info. A guy that I've seen there before came from the back to work with her on the computer and they were speaking in Spanish. Not sure about what?? I said 'hi, I think you've helped us before" No reaction. Anyway, the car was horrible, bad rear axle or wheel, and rattling tail pipe. I tried to call, forget it, you can't get through. So, up I drove to exchange the car, walked in and said "I think this car has a couple of mechanical problems, I couldn't reach you, and want to exchange it for another" No I'm sorry, no recognition, I mean nothing. Then lots of chatter with the other guy in Spanish, as he was now sitting in the lobby. I asked them what they were talking about, and could they please talk to me? How about an "I'm sorry"? Then the guy says, he doesn't work there....which was obviously a lie, and now I'm getting really frustrated. Obviously they don't care about customers and the word 'service'....they never heard of it. Asked for the owner or a supervisor and all I got was "they're not here". Well, I can't find the owner either....so here's an accurate review from a local for you.

Dave Carella

Total bait and switch! we reserved a car through the website for 65 a day. showed up 30 minutes later and told that type of vehicle was not available and was forced to pay for a 89 dollar a day vehicle. we had no other choice available.

Alexandra Dessources

what's the point if you look at the reviews this issues has been on going and Nothing has been down and management still same. I experienced poor customer service, racism, and the wrost car on the lot manager was beyond rude ..I will never rent here and definitely add to my blogs to advise others as well