Address: 6000 Fayetteville Rd, Durham, NC 27713, USA
Phone: +19195449021
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Daniel Alas
Call bell going off for almost an hour. No help. No one in sight to ask for help either.
Maria Barnwell
Totally What a disappointment to be the brian center of southpoint. What I experienced from a visit to see a loved one. The staff/patient ratio is not balanced. My loved one had to lay there for hours before a change of undergarments. Unfortunate for anyone who can't get theirself to a bedside toilet. No fresh water in a container only able to get it upon request. One night pressed the call button and no response for hours. Totally unacceptable. Strong urine odor in halls. Some, (not all) employees were rude display attitude of just here for my paycheck.
Alexis Commerford
It's pretty and fancy but that's about it. I'll update if anything changes. Right now I'm hating it. Very understaffed. No one seems to be able to answer questions. Impossible to get someone on the phone. My dad has become unable to answer the phone himself and sometimes it takes over 24 hours to reach someone to see if he's OK. I just feel like my family is getting the run around by this place and I'm very worried for my dad. They don't listen to the people who know the patient best.
Danielle Rawls
Awful Physical Therapy Department! The PT Department needs an overhaul either in the way it is operated or its staff. My father went into rehab at the Brian Center in December 2021 to strengthen his walking and came out 6 weeks later in worse shape. I visited on a Saturday, continually checked on him in rehab and not once during the entire hour, was he walking. What?! His legs gave out 7 times during his first two weeks home so the aides called the Rescue Squad to lift him; soon we rented a lift machine to get him off the floor. Ironically by his fourth week at home, he was able to walk farther and stand longer because we had him do exercises every day. The Brian Center is a waste of time and money! The VA should pull their contract from here immediately.
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Yes, and they are allowed to spend the night with the patient if they wish.
I am certain you could meet with Don, the head administrator to talk about your concerns. If I were you, I would just show up and ask for Don. He's there every day until five o'clock.
Hi Pam, We strive to provide a home-like environment for all our residents. Please give us a call directly to discuss your needs and preferences and how we might accommodate them.
Hi Que, Please call us directly to discuss options, thank you.
Please reach out to us directly at (919)544-9021 and we will be happy to provide information about private rooms. Thank you and have a great day.
Thank you for your interest in working with our client center. We are always accepting applications! Please call us at 877-234-1553 for more information. We look forward to connecting with you!!
We have an active Compliance Helpline that is available 24/7. If you have issues that have not been resolved, please call (866) 885-5992, or you may use our online form at www.mycompliancereport.com, using access ID SSCC.
There is access to a supply of medication for first dosing at the center that is available while new medication orders are communicated with the off-site pharmacy. Recurring prescriptions are filled by the off-site pharmacy for residents. Consultant pharmacists review each resident's medication list on admission and monthly thereafter to monitor each resident’s individual medication regimen and make recommendations to the physician.
Thanks so much for your inquiry. Due to COVID-19, some of our visitation policies have been changed or adjusted to protect the health and safety of our patients, residents and team members. For the most up-to-date visitation options, please call our center directly at (919) 544-9021. Thanks again for reaching out!
Hi Gloria, If you want more information, please call (866) 885-5992.
Hi Cindy, We strive to provide a home-like environment for all our residents. Please give us a call directly to discuss your needs and preferences and how we might accommodate them.
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