Samantha's Jewelry Design & Repair

Nate Phipps

Did a fantastic and quick job sizing a watch for me. Will certainly be back in the future. Update: bought this fine citizen here today. Wonderful service and selection. Thank you!

Q Mitchell Jr.

Very helpful and reliable

Charles Downing

The staff done wonderful job to adjust my new metal band watch to fit my wrist. Highly recommended to help their small business to help you and adjust watches from Amazon. Learn be patient and respect staff. Have a great week. Cheers

Cierra BoWell

Not so short and not so sweet review. I dropped some rings off to be repaired on May 5th and was told they would be ready to pick up in 3 weeks or less. 1 month later on June 6th my husband called and left a message and on June 7th he called again left a message again no return call. I called yesterday June 8th pressed a different number instead of leaving message someone answered actually. I asked about my rings gave them my ticket number and for about 10 mins you could hear rustling noises. She put phone down and I after a few minutes I was like hello, hello finally she said yes and I said are my rings done I brought them in over a month ago and also my husband called twice left messages and no one called him back she said I don't know I just answer the phone. Finally she said no not done yet! A man got on phone asked what was wrong and I said I brought my rings in over a month ago and haven't heard anything about them. He said we got busy and some things came up but he would fix them today. Bad business when you tell someone their jewelry would be ready in 3 weeks or less an extra week goes by and jewelry not repaired. I understand things happen but how about a PHONE call to let me know. I believe I wouldn't have my rings today if I hadn't called yesterday. The decent thing to do was give me a discount didn't even get an apology for forgetting my jewelry and me. Craftsmanship was good customer service not so good.