The UPS Store

Steve Yanez

Very helpful staff

Inder Singh

I send a International package on the 4/9/22 I was promised package will get there on the 4/18/22 granteed ,today is 05/03/22 I went to UPS store regarding where my package is they told me to call usps ,we can't help you with it ,it's so disappointing and very embarrassing when you told someone that package will be there by the 18 of April, I mean I paid UPS $128 for shipping, where is my package!!! Very very dissatisfied poor and slow service ...hope to hear from you soon please stop misleading people and tell them that you cannot provide the service...

Gloria Munoz

Without realizing it (I thought the store closed at 7pm), I entered the store at 6:29pm, 1 minute before closing, and the workers were really kind and provided amazing service, as always. So this tired mama thanks you for being awesome despite being THAT customer. Thank you!

John Buton

I had the greatest experience taking with Amy who is their employee at the (Panama) location. She went above and beyond her duties and was so kind and willing to help me resolve a delivery issue. Long story short, I was trying to retrieve a time sensitive document to be delivered in Bakersfield the following day, but by the time it would be delivered I would already be at LAX. The mission at hand was to intercept the document before Bakersfield and to see if I could pick it up at the nearest UPS next to LAX. With a little digging it turned out that the document was already in Bakersfield because of the next day/air delivery and it was ready to be picked up at the Sillect Avenue location ready for deliver the next day but I could retrieve it as soon as we can. Amy was excellent at her communication skills, her abilities to decipher problem solving, and engagement process through quick thinking. She is definitely trained well and I have to applaud her upper management in her career development.