Pal's Sudden Service

Category: Fast food restaurant

Address: 257 Old Gray Station Rd, Gray, TN 37615, USA

Phone: +14234771400

Opening hours

Sunday: 7AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–11PM

Saturday: 6AM–11PM

Reviews

John Patrick

Jun 21, 2022

What's this world coming to? 1/2 of a teaspoon of chili on my pals hotdogs. Ridiculous

Renee Reiling

Apr 7, 2022

The folks are fast & friendly. There is always a line but very worth it. Add fry salt to your cheddar rounds of you want to try something new (and great).

Cheri Lynn

Mar 20, 2022

Love the meatball sandwiches... to bad they are gone... My boyfriend loves their chili dogs and goes there often for them! I love the french fries and the cold cold sodas. Very nice staff. Quick service.

Glynna Carruthers

Feb 26, 2022

Pal's is definitely our favorite fast food 'go to', and it has been for years. Today, however, was mainstream fast food service and typical of anywhere but Pal's. The girl who took my order greets me with a simply a slumped over look, then she finally spoke and said, "What can I getcha?" Once the order was taken, no other words....the staff of Pal's have always been expected to be the cut above of what you'd expect to receive at other fast food places, but not today. She didn't even muster up a, "Drove around please," much less a, "Thank you". She closed her window, period. The only employee, who was the normal, courteous Pal's type was the young man who handed me the food. My large soft drink was over spilling (it had been over filled) and when he kindly showed the girl who was the one who filled the drink, she just shrugged her shoulders and said, "I don't know what happened". The young man ended up getting me another drink, a new one, while she just stood there. I know she's the one who filled the drink because he had to show her how to place the lid on correctly for security. This all occurred as I awaited the fries to finish cooking. Lastly, when I got my food, there was a biscuit that I did not order in my bag. I usually only leave positive comments on Google, or I don't leave a comment at all, but the apathetic attitude of two of the ladies working was a total contrast to the service and kindness associated with Pal's. Perhaps if they cared a little more, paid more attention, and acted appropriately, they'd also get their orders correct and clean, without overflowing drinks. The overflowing drink was fixable, but I'm uncertain whether or not the apathetic attitude of the female employee who caused that mess is fixable at all. When are we going to start having a little pride in the work we do??? It'si likely a part time, temporary job, I get it, but it's the stepping stone towards their future as a job reference and/or potentially the attitude they continue to develop that will spill over into another workplace. Unfortunate for them.

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Questions & Answers

What are the Christmas Day hours?

Mary Davison | Feb 13, 2019
Christopher Cox | Feb 14, 2019

Never open on Christmas

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