Address: 600 Carlisle Dr, Herndon, VA 20170, USA
Phone: +17037879040
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–6PM
Daniel Scott
At some point you have to write a review because it’s the right thing to do for others. 1 Star is at least required, so here it is. I used this Cleaners because of the cheap prices, but the inconsistency in quality, damaged shirt buttons, incomplete pressing of pants, and now all four buttons missing from one jacket sleeve,….it’s just too much. The lady at the front desk (Silvia), with consistent very poor customer service skills, told me I cause too much trouble. I presume it’s because I asked for a quality product, and they’ve had to redo items several times. This time it’s the Jacket. I knew there was a problem when I walked in and they told me that I had “dropped the jacket off without any buttons on the left sleeve”….silence. Next they said they could not find the 4 buttons in the machine, then the manager (said his name was George) told me they were only buttons and there are “people dying in the world” so it’s not such a big deal. Clearly the special design of the attractive buttons gives me pause as I think thru what likely happened here. George said they could not replace the 4 buttons so would have replace ALL of the buttons on the jacket. I DID NOT leave the jacket there… I did ask for George to continue to look for the 4 buttons and to call me on Monday with his solution to the problem they created. Sometimes you will PAY for the discount you get.
Tyrese Hentley
First time going and I think they did a pretty good job with my workshirt there's a lil black line of cloth but that's fine I do have to say the worker there could use a lil bit more enthusiasm in her voice
Steve “Kona Joe” DeWeese
They held my shirts for over a year during Covid. Nice people, good dry cleaning.
Ryan Crowley
Best dry cleaning experience. Great price, great service. The team are fantastic.
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Turn over the zipper area to make sure the fabric isn't caught in the zipper teeth. If so, pull the zipper slowly while having another person pull lightly on the fabric at the same time. If not, lubricate the plastic zipper teeth with dry bar soap. Sometimes just a little movement is enough to free the zipper.
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