Bank of the West

Krystyna Harris

Have been a customer for 20 years. Had an issue with my direct deposit at my second job and I had to get a live check explained that to the teller and I told her I wanted cash back and she put a hold on the deposit of my pay check and I wasn’t able to withdraw any money. Really thinking about changing banks at this point.

Ziggy Z

They need to update there phone number smh

Frankie James Ford

I have been a bank of the west customer or client for over 20 years. Now it’s a corporate bank. They changed the symbol along with how they treat there clients or customers. Hidden fees! Charges for a monthly statement! They hold your money hostage over a question that I needed to tell them what I do for work. Before I could with drawl my on money. I will be ending my long term relationship with this bank very soon. They are probably selling personal information.

Mike Pendergast

Lifelong Bank of the West customer. It was a sad day when our downtown Vallejo branch closed years back (much more convenient for me), but we chose not to switch banks because of how well we have always been treated by Bank of the West in Vallejo. Times are definitely changing and with so many unknowns about how businesses will operate post Pandemic, it is comforting to know that the one thing that makes Bank of the West Vallejo special isn't the business model, but the class act team of staff. It is the years of doing business and the relationships and trust that you develop that bring you comfort in times of distress and uncertainty, and I will always value the relationships that deliver when you need them and do my best to reciprocate. From the Manager Pinky on down BOW Vallejo has some of the best workers, community neighbors, and friends around. I highly recommend Bank of the West Vallejo.