Mercy Health - Urbana Hospital

Ryan Bell

went in for an on the job injury waited 5 hours for a blood draw and to be discharged nurse could not get a vane in either of my arms i had to go to another place to do a simple task

Stephen Frazier

This place is a joke 20 minutes and 1500 later he shoved us out the door with an alive and some antibiotics said it was a uti, an ovarian cyst is not a uti but he wanted us out and have a bad diagnosis.

Jon Bradshaw

Three times over the past three months that I have walked into the ER/Registration, was looked at by multiple employees and ignored for at least five minutes before they felt like addressing me. I was so very confused and honestly appalled. Once I was visiting a family member in the ER and they just opened the locked doors and sent me in. I asked, "Will I see him when I get back there?" and the registrar looked at me disgusted and said, "See him?".I had to say that I didn't know what room to go to. I think then she realized how much customer service she *wasn't providing because she brightened up. Just a real disappointment. No sense of urgency or work ethic as a first contact in an ER is sad and embarrassing for our town's only hospital.

courtney cox

I don't even want to give this place 1 star. Husband was is car accident. Medication prescribed gave his an allergic reaction. They woukd not change his medication at all. Told his to stop taking it and too bad. Has head injury, whip lash …