TruConnect

Category: Telecommunications service provider

Address: 8401 Van Nuys Blvd #80, Panorama City, CA 91402, USA

Opening hours

Sunday: 10AM–6PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 10AM–6PM

Reviews

Pepe Cordoba

Sep 16, 2022

Terrible service, it does not work in some areas of Van Nuys, customer service does not solve anything, I will look for another company that gives me service, I am tired of complaining

Sheila LyonHall

Aug 21, 2022

High-quality Customer Service is important to me. Julio Gonzalez, the manager at Panorama City, is committed to meeting the needs of his customers. His commitment to Customer Care is Excellent! If Julio’s example of Customer Service was the “Standard” throughout the company, TruConnect would Rank #1 throughout the telecommunications industry.

Sea ;P

Jun 19, 2022

rude customer service, we went today at 6:13pm and the guy closing up ignored us even though he saw us there waiting to speak to him, he went walked away without asking what we needed so he could go hang out with his friends, when we were looking at the hours he came back and abruptly lifted his voice in a peach tone saying excuse you and my mum and i were shocked by that when we stepped to the side my mum was asking him a question and he cut her off saying “you need a certificate and social” and closed the door with lock and went back inside and my mum was shocked and said “that’s not what i was asking about” and he swayed us off and ran back inside, his friends were laughing at us because of how he shooed us away. we’re cancelling our services and everything after this experience, i can’t wait to see this business fail.

Itali lagu

May 28, 2022

What can I say , I got my free cell device from them when no other company was out to hand them . Plus Truconnect is the only Valley based ! Having their office in the Panorama City Mall area . Totally recommend 👌

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Questions & Answers

What kind of phone do i get with the free government smartphones

Michele Gati | Sep 18, 2018
Itali lagu | Jun 19, 2022

Ey, they got them flip phones available. Also the uhmm 'nitro55C in black which comes with a plastic case, headphones & the screen protector too.

How do i qualify?

Barbara Butler | Sep 17, 2021
Itali lagu | Jun 19, 2022

Man, all you need is yo° I.d , medical card or one of them E.B.T cards plus your last 4 of social & they got you .

What if i just recently got a phone and it got stolen

Kiva Avik | Sep 18, 2017
Itali lagu | Jun 19, 2022

Only your first cell is free , after you are told to purchase the second device.

Do the lifeline phones have internet i heard they were spose to start including internet now

chris smith | Sep 18, 2019
Phelonie Rose | Sep 17, 2020

Yes they include Internet. 3 gigs usually. Assurance gives you 5gigs

do u guys happen to have free obama phones and if so what would i need to get one

Marlen Cantres | Sep 18, 2019
Gary Hanson | Sep 18, 2019

All you need is a driver's license or California I'd care, and a medical card or info.

Do I qualify replace new cellphone, mine has a alot broken screen?

JohnPaul Rodarte | Jun 19, 2022
Itali lagu | Jun 19, 2022

Noup! Only 1 free device . But listen if you happen to have an extra device roaming around just switch the sim card & continue using your free services

I can apply for a phone to Truconet; I am a beneficiary of lifeline, call the company and it will be discontinued in January / 21 because it is old and currently, having a charge, it turns off when calling

mario Medrano | Sep 17, 2021
Jose Enriquez | Sep 17, 2021

I can't help you because I don't have that service and I don't have service with that company

How to replace broken cellphone

JohnPaul Rodarte | Sep 17, 2021
TruConnect | Sep 17, 2021

Head into one of our stores or contact our customer team here: https://www.truconnect.com/contact-us

hi my name is jorn i wanna know if i need california id coz iwill get free phone i just need california right is that ok with

jorn sedffrey dona de guzman | Sep 18, 2018
Itali lagu | Jun 19, 2022

California i.d and medical card plus the last 4 numbers if your social security card.

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