Paradise - Lodge

Esmeralda Alvarez (Esme)

staff was friendly i di enjoy my stay in room 325 was clean i will be happy to go stay again..

Merzedes Leon

Staff are impolite and they ignore customers inquiries. Room has roaches not only in the room but also inside the mini refrigerator. Not cold water to shower. Not great in communication and receiving payments. Very unprofessional and dirty place. This place needs more training and how to take care of people and receiving payment. I was left without a room on my last day of vacation and they did not provided an explanation nor offered a solution or other room.

Jacqueline Gonzalez

THIS WAS THE WORST EXPERIENCE EVER!!! Rooms had roaches, the water was SUPER hot, light didn’t work, and it WASN’T clean at ALL. Front desk staff were very RUDE. They made a mistake and put my stuff out of the room without tell us anything. They didn’t offer another room or find a solution. They also couldn’t find my payment which told them a while to CLEAR THINGS UP. At the end I end up with no room at ALL. I don’t recommend this place at all. Only if you want to live with roaches and boiling water.

leticia gonzalez

Worst experience ever. Rooms have roaches, water super hot, light did not work, and was not clean. Front desk staff not friendly at all. They made a mistake and put my stuff out of the room and did not offer another room or a solution. They couldn't find my payment and it took a while to clear things up. I ended up without a room at 11:30pm. I don't recommend it please make sure you double check everyday your stay because nobody takes responsibility.