Bank of America Financial Center

scott norcross

Although I came in at 10:45am to miss the lunch crowd and I counted 5 employees in the office. No one knew how to cash a cashiers check…. They asked me to wait on the couch for 15 minutes then sent me In to one of the rooms to get help depositing my check to my account. She tried unsuccessfully to deposit my check, then declared she wasn’t able to and asked me to wait an additional 10 minutes for someone to help that apparently wasn’t @ the office? I ended up just depositing the check in the atm outside… kind of a headache really. 😂 it’s funny I read all the negative reviews and thought Aw hey maybe those people were having bad days and just got unlucky, so I’ll go at a random time to ensure I’m the only customer inside. Yeah that didn’t help at all. I really recommend avoiding this location at all costs. I mean we’ll if you have a lot of time and don’t mind waiting everyone is really nice, but to deposit a check… a process that takes less than 3 minutes at ufcu, chase, or capitol one don’t expect the same level of service.

Angelica Baton

Manager of the bank is professional and has improved efficiency of delegating bankers so that you are assisted in the most timely manner possible while keeping a friendly attitude. Carter, the banker who mostly assists me is very professional, friendly and acts with urgency, outstanding customer service on his end!

Pat Giles

Once again a 25 minute wait with 2 customers ahead of me to deposit a check in someone else's account. Not a human in sight helping customers except for the rep at the door. One would think he could help with a simple deposit. I know they are trying to have the customer do all of this online, however this is not always possible. Poor way to treat customers.

Hammered Veracity

Sending private customer info to the federal government. What a joke of a bank.