Staybridge Suites Buffalo-Amherst, an IHG Hotel

Sairam Rajagopalan

Pro - Very good location and was given a spacious 2 bed room for the stay. Beds were good However the maintenance within the room was bad, the bathroom shower handle came off many times. The front desk did not have any DVDs. It was like a place which flourished once upon a time and now lost it. Breakfast also was pretty limited in variety. All over the hotel, there was some food smell (kitchen was provided but can't understand how smell goes throughout). Had better expectations with IHG (am a member), seems only holiday inn has some standards maintained

Eric Kunze

Outstanding standing staff, Chanel was awesome, the other front desk staff were excellent, all exceeded expectations!!! Looking forward to going back. The room was very comfortable!!

Spendi

I had my family there for a hockey tournament. We booked a 2 bedroom suite. What a great room and what a great price. We were greeted by friendly staff at the front desk. Check in was easy and quick. The lobby was really nice, fire going in the fireplace and comfortable furniture throughout. Our room was really great. the 2 bedroom is perfect. Nice kitchen, good sized living room and 2 spacious bedrooms each with their own bathroom. The beds were really comfortable! The furniture in the living room was a little worn, but clean and comfortable. The location was great for us, close to dining and entertainment. It is also close to a UB campus. The complimentary breakfast was great. Plenty of choices, fresh fruit, waffles, cereal, eggs and bacon, toast juice water, something for everyone in my family. We were there for 3 nights and it was a great place to stay. If you need a room in that area of town, stay at the Staybridge suites. A great experience indeed.

Barrett1023

My overall experience was okay. The politeness from the staff and early check-in made planning my daughter's surprise Galentine's sleepover very accommodating. However the room cleanliness was less than sub standards. The vent above the microwave was full of dust, the garbage disposal had gross smell from the kitchen sink, the living room and barstools were ripped and stained, and walls throughout the room were stained. I good hard elbow cleaning can make all the difference here. It's the details that matter; especially during times when germs and variants are on a arise. Also, it would been nice to receive an email to inform guests the pool was closed for repairs...that was a huge + to why we booked.