The UPS Store

matthew siwu

Scam? Drop off amazon return many times before. Today they charged me for a bag for $3.11 due to the return item doesn't have amazon shipping box. Looking back on amazon return policy. It said no box or label required. "The UPS Store will pack, label, and ship your return for free. Just bring the item in its original manufacturer’s packaging and disassemble the item (if applicable). We’ll email you a return shipping code. Show it to a store associate at any The UPS Store"

Renee Jacobo

*DO NOT GO HERE IF YOU NEED YOUR PASSPORT PICTURES TAKEN* I went to have my pictures taken with my family here since its a stated service that they offer, paid for our application to be mailed with the pictures only to be returned to us with a denied letter attached to it due to the picture. Wasted 2 weeks worth of our time processing due to the incapability to perform a service. Went back to ask for a refund since the service was obviously not done properly and was treated like we were trying to steal from the, not to mention they were were making fun of my mothers accent when trying to communicate, very unprofessional and racist behavior. Will not be procuring services at UPS any further. There was no apology, no offer for a solution, only met with hostility and excuses. Save your time.

sonia aranda

Great customer service! Always a pleasure to come in. Thank you Hannah and Elijah.

Rudy Flores

They're cool